What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analyze Activity Data
Problem Management Automation
Analyze Discovery Data
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Data Visualization
Predictive Analytics
Event & Alert Management Automation
Operational Task Automation
Incident Management Automation
Change Control Automation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dynatrace Reviews
TamunoBelema A.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
A POWERFU AIOPS WITH AUTONOMOUS MONITORING.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
THE SEAMLESS INTEGRATION OF AI WITH REAL TIME DATA AND AUTOMATIC ROOT CAUSE DETECTION.
What is your favorite aspect of this product?
DAVIS AI AUTOMATING INCIDENT DETECTION AND RESOLUTION.
What do you dislike most about this product?
PRICING MODEL
What recommendations would you give to someone considering this product?
LEVERAGING AI FEATURES FULLY
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Darlene L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Intelligent monitoring
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
I feel confident deploying updates knowing Dynatrace will immediately flag performance regressions. Most AIOps tools rely on correlation-based AI, but Dynatrace uses causal AI, which identifies the exact root cause of issues in real time.
What is your favorite aspect of this product?
I use Dynatrace because of its automation capability powered by AI. It significantly reduces the workload on IT teams by automatically detecting issues, pinpointing root causes, and prioritizing them based on business impact. This allows us to focus more on innovation rather than firefighting, ultimately improving productivity and service reliability.
What do you dislike most about this product?
While Dynatrace is highly powerful, I noticed dashboard customization requires some practice to fully utilize available options effectively.
What recommendations would you give to someone considering this product?
If you’re looking for a highly automated, AI-driven observability platform, Dynatrace is a top-tier choice, but ensure your team is ready to leverage its full potential and budget accordingly.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Laura C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
AI-driven observability at scale
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Although it is fully automated, AI-driven observability powered by the Davis AI engine makes it a standout in the market. The platform’s automatic baselining and real-time anomaly detection enable proactive issue resolution rather than reactive troubleshooting. Moreover, the topology mapping automatically visualizes dependencies between services, making impact analysis easier.
What is your favorite aspect of this product?
The automatic discovery and dependency mapping instantly show how applications and infrastructure are connected, which makes troubleshooting much faster. I especially value how data is unified in a single platform, eliminating the need to switch between tools. The real-time insights and proactive issue detection help us resolve problems before they impact users.
What do you dislike most about this product?
The complexity of dashboard customization feels unintuitive and time-consuming.
What recommendations would you give to someone considering this product?
Dynatrace is an excellent choice for whoever is managing complex or large-scale environments.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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