What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Transparent
- Efficient Service
- Effective Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Real User Monitoring
Code Performance Monitoring
Dependency Tracking
Application Metric Reporting
Enterprise Cloud Platform Support
Application Request Tracing
Error Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Automated Diagnostics
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
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Dynatrace Reviews
Soraya E.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
A great technological tool
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It is a focus on automation, AI support makes Dynatrace one of the most preferred RUM tools. It is the ultimate most powerful predictive analytics with real-time, proactive Codeless Automated Alerts that currently no one can beat in any market. Dynatrace helps us by providing full visibility into our infrastructure, applications and services in order to solve all the problems mentioned previously. We can adjust it to our specific requirements since its capability of monitoring cloud and on-prem environments.
What is your favorite aspect of this product?
My absolute front-runner has to be their application performance monitoring (APM) system We are also using this tool to deliver an enhanced CX due to a frictionless UX and better awareness within our internal team.
What do you dislike most about this product?
One downside is that it had caused some teams to stop relying on their own analysis, since if the API didn't work, our platform would stop working.
What recommendations would you give to someone considering this product?
If you are concentrating on complete performance insight, Dynatrace is definitely my top choice. Then there is a computerized way or if you want to do it in a more affordable manner, there are other setups for that as well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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Rakesh K.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Powerful suite of observability & monitoring tool
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Automatic Discovery and Dependency Mapping Automation Business Analytics Integration with Cloud Native Environments
What is your favorite aspect of this product?
Automation Business Analytics Integration with Cloud Native Environments
What do you dislike most about this product?
I personally dislike below things cost complexity
What recommendations would you give to someone considering this product?
Bets for Automation Business Analytics Integration with Cloud Native Environments
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Tushar P.
- Role: Consultant
- Industry: Banking
- Involvement: Initial Implementation
Submitted Sep 2024
Dynatrace: Ultimate Application Monitoring
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Simple to use UI and simplified installation across multiple platform.
What is your favorite aspect of this product?
Quick onboarding of any platform using Dynatrace's solid integration capabilities
What do you dislike most about this product?
Nothing specific
What recommendations would you give to someone considering this product?
Just go for it, best tools for APM
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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