What is Dynamics 365 Business Central?
Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Business Central?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Quality Management
Inventory Management
Analytics and Reporting
Accounting and Financial Management
Supply Chain Management
Production Management
Procurement Management
BOM Management
Customer Relationship Management
Engineering Data Management
Workforce Management
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Dynamics 365 Business Central Reviews
Rosy O.
- Role: Finance
- Industry: Retail
- Involvement: Initial Implementation
Submitted Feb 2021
The system is slow. Poor performances.
Likeliness to Recommend
What differentiates Dynamics 365 Business Central from other similar products?
NAV gets slower over time. For example you can slow down in reporting or batching processes and not all the data in the system can be efficiently executed. A poor calculated field in the Flowfields of NAV can cause repercussions in the page. Records also are required to be locked to ensure the consistency of the information. This locking negatively impact on the performance.
What is your favorite aspect of this product?
None. It can deliver nice results just if well designed during implementation. Failing in this the system will cause a cascade of problems.
What do you dislike most about this product?
Slow system. You have to have a great coding to adapt the system to the business in an efficient way.
What recommendations would you give to someone considering this product?
Too complex. They should simplify the system in order to remove unnecessary records when running reports
Pros
- Respectful
- Client's Interest First
- Generous Negotitation
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Susan G.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2020
Easy to use.
Likeliness to Recommend
What differentiates Dynamics 365 Business Central from other similar products?
Since this is what I use I have yet to have problems.
What is your favorite aspect of this product?
Customer service is wonderful.
What do you dislike most about this product?
There is nothing I dislike.
What recommendations would you give to someone considering this product?
It is reliable
Pros
- Helps Innovate
- Effective Service
- Respectful
- Continually Improving Product
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Dec 2020
Love it or hate it but Microsofts family.
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Appreciates Incumbent Status
- Helps Innovate