Duetto

Duetto GameChanger

7.6 /10

What is Duetto GameChanger?

Deploy, automate and scale profitable decisions through Duetto’s cloud-based, easy-to-use and agile RMS platform for forecasting, pricing, and reporting. Powered by forward-looking demand data, our unique open pricing algorithm, and a strategy-first approach to revenue management, Duetto’s growth and retention rates outpace every RMS in the market today.

Company Details

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Duetto GameChanger Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duetto GameChanger.

90 Likeliness to Recommend

4
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duetto GameChanger?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Reporting

Multi-Property Support

Data Visualization

Manual Overrides

Integration

Availability Controls

Multi Currency

Customer Segmentation

Multi-Language Support

Big-Data/Custom Data Sources

Real-Time

Vendor Capability Ratings

Average 86

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Duetto GameChanger Reviews

Nathan G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use and easily the best customer service

Likeliness to Recommend

10 /10

What differentiates Duetto GameChanger from other similar products?

Ease of use, customer service and enhancement of efficiencies.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing I can think of.

What recommendations would you give to someone considering this product?

Just be sure you check to ensure the features you need are available.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Azahara G.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Great product and best customer service

Likeliness to Recommend

9 /10

What differentiates Duetto GameChanger from other similar products?

Customer service is always at your disposal to get your goal. Even if the data integration is not easy, they will find a way to help you and to see what you would like to monitorize. The pricing rules and other types of automation transform your daily work in a much more automated proccess, saving tones of hours.

What is your favorite aspect of this product?

The real time figures and the easy way to see and analyze your perfect segmentation (even if you're not getting right data from the PMS)

What do you dislike most about this product?

Maybe a general dashboard to see the whole picture of the hotel, the area, the revenue managers performance..

What recommendations would you give to someone considering this product?

Something that matters for any RMS consideration: a deep knowledge of the own segmentation of clients, to know if the RMS is gonna improve the sales and distribution processes.

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Duetto GameChanger

What is Duetto GameChanger?

Company Details

Need Assistance?

Awards & Recognition

Duetto GameChanger Ratings

90 Likeliness to Recommend

4 Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Duetto GameChanger?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Easy-to-read dashboards and both pre-built and customizable reports exist.

Multi-Property Support Allows for optimization across multiple locations

Data Visualization Ability to visually display the data in a digestible and understandable format so that problems are clearly visible and other departments can review.

Manual Overrides The system allows certain levels of access to override suggested published rates.

Integration Solution is able to integrate with other platforms and solutions such as PMS, CRM, OTA, Group Sales, CMS, POS.

Availability Controls Detailed availability controls at the same level of detail that a hotel sells its products, e.g. by day of arrival or length of stay.

Multi Currency The system can calculate for any currency

Customer Segmentation The system can separate customers into tiered groupings and suggest rates accordingly.

Multi-Language Support The system can support multiple languages

Big-Data/Custom Data Sources Revenue manager can incorporate external third-party data & modify weightings and apply overrides to establish demand & rate models.

Real-Time Allows for real-time, instant or on-demand (vs. scheduled) data refreshes to/from the hotel PMS.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Duetto GameChanger Reviews

Nathan G.

Easy to use and easily the best customer service

Likeliness to Recommend

Pros

Azahara G.

Great product and best customer service

Likeliness to Recommend

Pros

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Feature Ratings

Reporting

Multi-Property Support

Data Visualization

Manual Overrides

Integration

Availability Controls

Multi Currency

Customer Segmentation

Multi-Language Support

Big-Data/Custom Data Sources

Real-Time

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization