What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDropbox Business Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dropbox Business.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Vasanthi R.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Reliable file sharing solution.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Secure storage for large/heavy files. File accessing is easy. Affordable price.
What is your favorite aspect of this product?
Backup of files feature. Unlimited storage for any file size. Security is impressive. Real time synchronization. Ability to share files with external users by link.
What do you dislike most about this product?
Previewing of files is so difficult.
What recommendations would you give to someone considering this product?
Dropbox Business is an excellent File storage and sharing product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Karan S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
A decent, but dated, file sharing service
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The biggest thing Dropbox Business used to offer as a unique product was a native app (widget of sorts) that would allow for real-time synchronization of files between the remote server and local devices (and this worked across devices). While it was an industry innovation before, other file sharing services now provide the same functionality. The biggest current differentiator is the ability to integrate with A LOT of other widely used tools. Google Cloud, Microsoft Office (as a destination to save files), etc, have all proved to be useful integrations.
What is your favorite aspect of this product?
My favorite aspect is the real-time sync across multiple devices.
What do you dislike most about this product?
The user interface leaves a lot to be desired. File indexing is also lacking, which results in it being somewhat difficult to find files using search functionality. The group and user policies are also a little confusing - it's nothing that speaking to customer support can't help clear up, though. Authorization and access restrictions are seldom easy to implement from the beginning, and the same can be said for Dropbox Business.
What recommendations would you give to someone considering this product?
Be mindful that you have someone who will own and manage access control (ideally a centralized IT department) otherwise things can get messy. There are other options out there (such as Google Drive for Enterprise) which are better options, in my opinion.
Pros
- Trustworthy
- Fair
- Altruistic
- Enables Productivity
Cons
- Commodity Features
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Anna H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Dropbox is my favorite cloud storage."
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is a very safe program, but its customer service is very bad, there are programs that have much better customer service.
What is your favorite aspect of this product?
Files of all sorts may be stored in a Dropbox folder that can be shared with other Dropbox users. My data are safe with Dropbox, which keeps them in a container for 30 days in case they are accidentally destroyed. Incredibly fast download and upload speeds are a hallmark of the Dropbox service. Files may be uploaded and downloaded with ease. Also included is an excellent mobile app platform, which I use to distribute, upload and scan files.
What do you dislike most about this product?
After an issue, the customer care is not very helpful: the information they supply does not aid in solving the problem. When the storage capacity has been exhausted, files must be removed to create room for new ones.
What recommendations would you give to someone considering this product?
Yes, it's a fantastic cloud storage service for both corporate and personal usage.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
