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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

940 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Gokul K.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Great Cloud Storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an evergreen device that works since it doesn't make a decent attempt. You have records, organizers, and gatherings you can put security on documents, on Folders and choose precisely who in your group needs the apparatus rapidly.

What is your favorite aspect of this product?

The multiple layers of protection which Dropbox provides my files is something I find very sacrosanct as far as my relationship with Dropbox is concerned. Another critical aspect of my overall Dropbox experience, is how I am able to bring my Dropbox file storage experience into third party software products I use. An instance of the above includes how I am able to pick documents or general files from my Dropbox during Zoom meetings , without leaving the Zoom user interface.

What do you dislike most about this product?

Dropbox provides me access to Dropbox Paper , for use as a writing tool alongside my Dropbox use. However, Dropbox Paper is limited in terms of its formatting options and capabilities. Thus , it is an annotation tool at best and offers nothing close to what Google docs or Microsoft word provides in the area of documentation and document styling.

What recommendations would you give to someone considering this product?

Maybe this software is a bit expensive but it is worth getting it because you will get benefits that will help you to make your work easier. Also, if you work in a team, this software is ideal because it will save all your projects and allow your co-workers to participate in them.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Inspires Innovation

ARCHITA C.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Drop your files anywhere

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

No matter where you are and no matter what is the size or type of your document, Dropbox is an easy place to share data to anyone, anywhere. The best part is that its very mobile-friendly as well.

What recommendations would you give to someone considering this product?

If you want to safely share data across, use Dropbox

Pros

Caring
Respectful
Acts with Integrity
Security Protects

Joe F.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Easy and Safe Storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It has good technical support, and it is a very easy program to use, it is much better than other programs.

What is your favorite aspect of this product?

Data may be shared across several devices through syncing and distribution. Additionally, you may choose the level of protection for the shared file or folder. After trying a few different services, I've decided that Dropbox is the best.

What do you dislike most about this product?

Since they've made so many adjustments since the first time I used it, I can't think of anything I don't like about it. There is nothing I can do at this moment to improve the solution.

What recommendations would you give to someone considering this product?

My first-hand knowledge of the software came from participating in our company's secure online meetings and hearing the thoughts and ideas of my coworkers. Many levels of security are used by Dropbox Business in order to keep the user's data safe. This includes high-security measures for the software itself.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Gokul K.

Great Cloud Storage

Likeliness to Recommend

Pros

ARCHITA C.

Drop your files anywhere

Likeliness to Recommend

Pros

Joe F.

Easy and Safe Storage

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support