Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Sandra H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and secure way to save files and collaborate.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is where I keep and distribute business files. We never need to be concerned about system compatibility. For an online storage service, security is important. We are able to upload files reasonably rapidly. I believe it is sometimes as quick as file transfers to hard disks, everyone in our business now finds it much simpler to exchange multimedia content, such as films and photographs, with our media and graphic design teams.

What is your favorite aspect of this product?

I like the opportunity to share huge image and video files with customers that I would otherwise be unable to do owing to email file size constraints. It's also useful for providing colleagues with access to these files without having to send them an email. The user interface is beautiful and generally simple to use. I have no trouble orienting myself. The file management system is designed similarly to the majority of file systems on my PC and phone. I may use my Dropbox Business account to share and collaborate on files.

What do you dislike most about this product?

Dropbox Business has been fantastic, although the fee is greater than some quality competitors. There may be some free alternatives that can compete with the capabilities provided by Dropbox Business.

What recommendations would you give to someone considering this product?

If you need to share data with a large group of individuals, I prefer Dropbox because of the convenience of uploading things to the cloud for others to view. Just remember to keep your password safe and pay attention to the permissions you provide to files and folders. It might be perplexing, but it's actually rather straightforward if you look at the option's language.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Frances W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust file storage platform.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Strong security infrastructure and fast synchronization across device types, regardless of the number of devices connected to a particular account. As far as I am concerned, this is Dropbox point of differential from other storage platforms.

What is your favorite aspect of this product?

Dropbox is one of the few storage platforms, that allows me share files conveniently with non-platform (non-dropbox ) users. I basically can share my files with anyone , regardless whether they are a fellow user or on a different timezone.

What do you dislike most about this product?

The search function isn't effective enough for me. It basically searches through the titles of my saved files, without searching through the content of my saved files for similar words etc

What recommendations would you give to someone considering this product?

An excellent tool for organising files and making it accessible in real-time to a cross section of people , not minding how many they are.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Suzanne M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Dropbox is my favorite cloud storage."

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is easy to use whereas other programs are a bit complicated to use.

What is your favorite aspect of this product?

Creating and sharing it with my team was a breeze! DropBox Personal has been my go-to cloud storage service for years, and this new feature was an easy fit. The fact that they are identical is a big benefit. I also like the ease with which I may revert to a previous version of a file if I make a mistake.

What do you dislike most about this product?

Integration with Microsoft Word is the only thing I dislike. To take use of the automated saving option, you must utilize a single drive. I'd enjoy it if Dropbox Business had the same functionality.

What recommendations would you give to someone considering this product?

For both commercial and personal usage, it's an excellent cloud storage option.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Most Popular Dropbox Business Comparisons