Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is manageable and dependable

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a shining star when it comes to teamwork and performance. Apart from that, I was able to connect it to any third-party software applications that I use, which is why I felt that it is an ideal and pleasant working place. If any of our important files are accidentally erased, Dropbox can save them in a directory for one month and I can easily recover them.

What is your favorite aspect of this product?

First and foremost, I highly appreciate the feature that enables me to involve my all clients in every project I work on by quickly sharing every single detail with them, and this option is extremely simple to use. I also fully appreciate the fact that all of my data are grouped and instantly shared with each client safely. Its storage is excellent and enough to store really a massive amount of data.

What do you dislike most about this product?

I agree that I found some issues there, but none of them put me in the situation that I had faced with other systems that I had previously used; issues are minor and easily removed; the only major issue that bothered me was that shifting from the previous tool to it is not just a big problem; it is a nightmare.

What recommendations would you give to someone considering this product?

Dropbox has an easy-to-use interface, supports all file kinds, and has a special area for file sharing. Its download and upload speeds are absolutely astounding. Users can upload and download files swiftly and easily. An excellent mobile application is also offered by them to enable users to work from anywhere. I must recommend it!

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

John F.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The product is straightforward

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

In terms of my interaction with Dropbox, I hold extremely dear the various layers of security that Dropbox provides for my files. Another thing that made this experience more wonderful is its multiple collaboration and data-sharing features. In the Dropbox system, we have all we need, so we are confident in backing up and sharing our confidential docs. As a result, we can sleep comfortably at night.

What is your favorite aspect of this product?

It is a durable and solid file-sharing method that is outfitted with all desired characteristics. The fact that the features and all functional modules are not only potent but also modifiable collaboratively has astounded us, giving us a completely stable and familiar platform where we can work with great confidence. It also safeguards us against data leaks. Finally, this amazing has numerous amazing features that make it fully easy to manage.

What do you dislike most about this product?

Its modifications can be complicated for the less skilled person, and they don't always go as predicted, which means their prices aren't fixed, which can have a negative influence on our budgets because we always establish budgets at the beginning of the year. Its reporting may be more in-depth. In my opinion, this program needs a few minor adjustments to be more amazing.

What recommendations would you give to someone considering this product?

Dropbox is a brilliant alternative for group work and quick project administration. Its collaboration features make it incredibly simple for users to keep clients and team members on the same page and work collaboratively. It is more than just a file-sharing and syncing platform. Dropbox is both safe and simple to use.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Rasedul R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"I can access my files from anywhere!"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is better than other programs because it has more features, offers more cloud storage, and is easy to use.

What is your favorite aspect of this product?

Access to your data may be done at any time, from any location. File storage and retrieval in the cloud using dropbox means you may ditch the flash drive or laptop altogether. Making it simple for you and your coworkers to communicate and work together

What do you dislike most about this product?

I have no complaints regarding Dropbox at this time. One thing I would modify is to make it more user-friendly not just for Microsoft, but also for Apple's applications.

What recommendations would you give to someone considering this product?

This is a terrific way to share files with others and to get the most out of teamwork. As long as you're persistent, you'll get the answers or the help that you need from their support staff.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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