Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Modern workspace that reduces our busy hours

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I have experience in this field and have used a variety of tools to handle our projects, but I am impressed that this particular project relieves us of a significant amount of stress. Cuts down on our hectic hours. Something excellent in the product is its security, managing capability, and simplicity.

What is your favorite aspect of this product?

For our organization work, we were searching for a tool that not only allowed us to sync and share files with partners but also provide better features and after implementing it I adore each and everything of the tool. Although it offers a variety of options that make it easier to use, Dropbox is the only service that makes it simpler for us to manage many projects because each partner may modify files in real-time.

What do you dislike most about this product?

I've had to evaluate the optimum setup for my daily file maintenance a few times. The menu may need a refresh to make it simpler to discover the files for what we're looking for. I'd like to highlight a few areas where developers could make improvements. The comments and notes section could be more user-friendly and straightforward.

What recommendations would you give to someone considering this product?

I recommend it since it is a simple software with a low cost. It saves a file to a Dropbox folder, and the program instantly syncs it to any other computers or devices that have access to that folder. I can also use it from any location that has an internet connection, which is convenient; it helps us manage and expand our business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Respectful

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Impressive cloud storage tool with high security.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a secure cloud file storage service that encrypts all data. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. Dropbox has a big number of users, which makes it easier to exchange documents with other enterprises and clients. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share.

What is your favorite aspect of this product?

Using Dropbox Business services means we may save data in the cloud for speedier access from anywhere and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction. It integrates with Gmail and has other combinations with other apps. Dropbox Business is a must-have with our outstanding brand and also with relevant data advertising so everyone can get on with their job because of the ease of access, storage space, and resources to utilize.

What do you dislike most about this product?

I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I change a spreadsheet in Dropbox B. while another user I shared it with is opening it, we may have made another document and it may be produced. It would be useful if there was a mechanism to detect whether people are altering certain documents so that we could avoid accessing them and triggering a data conflict. Sometimes the sync doesn't work well, especially during the initial setup, causing our group's machines to go down until we can go in there and repair it.

What recommendations would you give to someone considering this product?

Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Camila B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solution to your multiple collaboration needs

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud-based solution for file exchange and cooperation that was created for the modern workforce to cut down on menial tasks and allow users to concentrate on the important things. Users may recover a whole device using Dropbox in addition to uploading specific files and documents to its computers.

What is your favorite aspect of this product?

This program enables our employees to save all sorts of papers and use them from any location without having to worry about our information getting lost or damaged while utilizing outdated devices. The program is also accessible through their internet browser, which although not as refined as the app selection, is nevertheless amazing.

What do you dislike most about this product?

It can be disconcerting when various versions of documentation are lying around as a consequence of synchronization issues that have occurred in directories on occasion. The format choices and functionality of Dropbox are also constrained. As a result, it is only an annotating tool and does not even come close to matching the documenting and page formatting capabilities of Google Docs or Microsoft Word.

What recommendations would you give to someone considering this product?

We still use wonderful online tools like Dropbox Business to maximize the effectiveness of our virtual meetings, which might be straightforward or intricate. Any member of our staff can easily tell you that file storing and document transfer between clients are handled in a straightforward and useful manner.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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