Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Luke S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful and reliable file storage tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a high capacity of storing data compared to other applications we have used before. It is scalable and as our organization grows it extends with us. It compatibility with mobile devices like smartphones, tablets has simplified the sending, receiving and storage of data. It is reliable and highly customizable. The ease of IT administration is fantastic. The client support is responsive and are available on a 24/7 daily basis. The pricing is affordable for business of all types. The application performs great expect for the desktop version. The overall user experience is great.

What is your favorite aspect of this product?

It is a great file storage tool that has helped us in the Accounts departments to store all our data in one place. We can easily access the data at any time using any device since it was deployed in the cloud. It is also easy to use and we can put restrictions on private files. Also, it allows us to share files of any type and the speed is super fast. Retrieving data when is lost is not an issue when it comes to DropBox. It backs up our data on a daily basis keeping all our data up to date. We love the scalability it offers and the stability of the platform keeps all our data in check.

What do you dislike most about this product?

It is difficult to use the desktop application and also more speed is required when uploading or downloading files.

What recommendations would you give to someone considering this product?

It is a great file storage tool that simplifies works for us. It is reliable and secure. The centralization of data in one place makes it easy for everyone to access data when required. Sharing of files across the whole organization is fast and easy. The platform has secured all our sensitive files and we have never experienced cyber attack issues. It has kept us productive with its great collaborative tools. It is worth trying it out.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Haroe F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox offers what you needs the most.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We have complete control regarding who may view our files at the folders and file base. It's simple to use, has a wonderful user interface, and provides our organization with a number of storage alternatives. Signing in gives us easy accessibility to all of our data which we strongly appreciate. This software's medium simplifies file storage, sophisticated file sharing, and display.

What is your favorite aspect of this product?

The organization's collaboration has increased as a result of this program since we can now collaborate on the very same task more effortlessly. Also, getting my efforts there and discussing them with some other colleagues makes me feel safer. I suggest it to everyone who works in a team work and deals with large files, or has to stay organized.

What do you dislike most about this product?

The customer support isn't very helpful. Furthermore, the offered input does not resolve the issue. Another difficulty is storage space; once that threshold is crossed, files must be destroyed to create room for the new ones. The current state of affairs makes everything more difficult to track down files.

What recommendations would you give to someone considering this product?

It's also quite beneficial because it allows users to access and share their uploaded files from any platform.One of the most apparent advantages about using a cloud service such as Dropbox is that our files remain safe even if our pc isn't. It was the primary reason for selecting Dropbox over other programs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing documents and collaborating.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has simplified the process of saving files, which allows us to preserve our everyday data by keeping it in Dropbox. It also allows us to easily access all saved info whenever we want. We can save time, energy, and effort. It has increased the efficiency and flexibility of our work, making it more efficient and flexible. The most fun aspect is its user-friendly UI. It has made our life easier because it allows us to handle several accounts at the same time. I appreciate its ability to instantly trace existing or missing data.

What is your favorite aspect of this product?

Dropbox Business in my opinion, is the greatest and most secure platform for saving and keeping data. Its capacity to store and exchange files locally and remotely is one of its primary characteristics, and it saves us time by eliminating the need to transport USB sticks from one workstation to another. This is the simplest method for creating accounts. Everything appears to be OK when it is put up, such as allowing staff to rapidly access everything they require. Its searchability is fantastic, and we can quickly archive the necessary information when needed. It would not be incorrect to state that Dropbox has taught us how to organize files

What do you dislike most about this product?

There is no question that you may retrieve lost data from Dropbox, but one major issue is that if you haven't checked in for a few months, your account may be erased, even if there is some data, so you need to log in more frequently to prove your existence. This limits the application's ability to utilise long-term data storage. Another disadvantage is that uploading huge files might have a negative impact on network performance, albeit this is unusual.

What recommendations would you give to someone considering this product?

This is an excellent tool for all businesses, it has the ability to log all adjustments and even versions, which allows you to restore the prior version if you discover a flaw you were unaware of. When compared to other similar programs, its sync performance is really quick. Second, your team might benefit greatly from your mobile app since Dropbox allows us to effectively manage folders.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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