Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

George B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, great features. Value is good enough

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business better when it comes to work on my Linux OS

What is your favorite aspect of this product?

Compatibility with Linux OS, great interface

What do you dislike most about this product?

Integration with MS office suites is not there yet

What recommendations would you give to someone considering this product?

I highly recommend it. Though I also use other similar products in the meantime.

Pros

  • Respectful
  • Enables Productivity
  • Unique Features
  • Efficient Service

Joshua M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Dropbox Business efficiently secures data.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a broad client base, which makes it easier to exchange records with other businesses and customers. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share. It has worked with our many divisions to improve our access to data and develop the best strategies for greater help from our staff. We are not concerned about the execution of our jobs since we know that we can access all of our data from wherever using this tool. Overall, I find it to be a really valuable platform.

What is your favorite aspect of this product?

Its capacity to store an endless amount of data and always keep track of it means that locating the proper file is never an issue. We completed multiple projects using this application by moving data across various platforms, thanks to its interaction with other technologies such as Trello, Microsoft, and others. Dropbox has really aided us in successfully managing our work schedule. When our team members are on business trips, we utilize Dropbox Business to provide them simple access to our data and files.

What do you dislike most about this product?

Sometimes the sync doesn't work well, especially during the initial setup, which causes our group's machines to stop working until we can get in there and repair it. In reality, we have an issue when someone's computer system stops synchronizing with the cloud, making it unavailable to others. Their price is unsuitable for small businesses, and I believe it is not worth investing much money on security procedures. Its safety aspect might also be increased.

What recommendations would you give to someone considering this product?

Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more. It's also great for small company settings, and I strongly recommend it for your mobile app. You may also make changes to your Google docs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mauricio D.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Accessible from most computers and mobile devices

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has many features that save us time and keep our files and data stored securely. It is now redesigned with a simpler, more attractive user interface and a clear, straightforward way of finding files

What is your favorite aspect of this product?

I found the process of adding collaborators and setting different access levels to view or edit the files easy. Files and folders are clearly shown on the homepage so I see groups of files quickly from the homepage

What do you dislike most about this product?

As collaborators log onto the Dropbox Business account, it should show the files that have been recently worked on or updated but the simple search function gives them the file they need

What recommendations would you give to someone considering this product?

Dropbox Business is clean and simple to use with easy sign-up process. Sharing and syncing files is easy with Dropbox Business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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