Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Avi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great file storage and collaboration tool

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox first built a consumer business before pivoting to include enterprise plans, this gives them a leg up due to the fact that they have been perfecting the product with the mass consumer base before including it in the business side

What is your favorite aspect of this product?

I like the deep integration into windows and macOS... in addition to their mobile apps being great overall.

What do you dislike most about this product?

I would like some more feature parity with the mobile website/app vs the desktop site and apps. (example is creating and sharing a link to a folder vs deleting/unsharring

What recommendations would you give to someone considering this product?

I would start off by using this as an end consumer on a basic plan and seeing it for yourself before integrating into your business

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Samuel C.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great for large and secure storage space

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The large and secure cloud space it provides at a reasonable price.

What is your favorite aspect of this product?

It allows fir collaboration in document creation promoting teamwork and saving time. Allows for real time sharing of files.

What do you dislike most about this product?

Am yet to experience the negative aspect of the product.

What recommendations would you give to someone considering this product?

This is a realiable, easy to use tool that provide large cloud storage which is secure. Again it allows for easy access of files.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

Alice W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

DropBox Business is great for projects of any kind

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a secure cloud file storage service with complete security encryption. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. The sole disadvantage is that the file sharing web link expires relatively sooner in other cloud storage spaces. If I collaborate with someone on a task and also add them as a user on my account, I may erase them as well as all the papers from another place without their knowledge. If the need arises, Dropbox makes it simple to erase data from your devices.

What is your favorite aspect of this product?

DropBox allows me to save all of my huge documents on the cloud and eliminates the requirement for a laptop with a lot of RAM. For homework, we maintain all of the data in a folder, and we all work from that folder. Using Dropbox Business services means we may store data in the cloud for faster access from any location and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction.

What do you dislike most about this product?

I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I make changes to a spreadsheet in Dropbox B. Not suitable for allowing you to look at the info without authorization. People will frequently have to download and install the data in order to access it, and they will need to obtain the connection from someone who is qualified to view it.

What recommendations would you give to someone considering this product?

Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. It works on all types of devices as well as on a web browser. It may hold any sort of document you wish to include. I would absolutely suggest that it is not appropriate for firms that have personnel in diverse locations, do not rely substantially on gadgets, and now utilize a single service for their cloud data storage capacity requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

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