Epicor Software

DocStar

9.2 /10

69 Reviews Write a Review

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What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

92 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Caring
Altruistic
Enables Productivity

Feature Ratings

Average 91

Collaboration

Metadata Management

ECM Document Management

Mobile

Access Permissions Management

Capture Channels

Workflow Process Automation

Search

File Approvals Esignatures

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Average 89

Vendor Support

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization

DocStar Reviews

Maurice K.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Epicor ECM allows you to capture everything.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

What i like best about Epicor ECM is auto emails notifying me when an invoice is posted for my approval. Epicor ECM has a very intuitive and straightforward interface that makes it super easy to use. I like the support and reliability of the Epicor ECM application.

What is your favorite aspect of this product?

I like how it is very easy to log in from any network from anywhere anytime. Also, i like the workflows that can be created for different types of invoicing. Additionally, i find it easy to find scanned items when they are named properly by the one uploading the document.

What do you dislike most about this product?

When it comes to saving files as PDF and printing, it is not the most user friendly.

What recommendations would you give to someone considering this product?

Epicor ECM is very easy and simple to use. I recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Francis M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Accurate Partnership in Matters Documents Managing

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM is useful in managing all documents and specific formations are created to increase on business changes. More so, the special enhancement structures are well coordinated.

What is your favorite aspect of this product?

The most useful form of document management systems is through better coordination to bring suitable changes in the business space.

What do you dislike most about this product?

The tool enhances smart communications, to allow various business working formats and increase on value for every file transformed.

What recommendations would you give to someone considering this product?

The right determination in allowing business coordination is through better discussions and smart document preparations.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

John S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use and functionality is recommended.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM (DocStar) includes workflow automation tools that can help to streamline business processes.

What is your favorite aspect of this product?

It has a powerful search function that allows users to quickly find the information they need.

What do you dislike most about this product?

It has a powerful search function that allows users to quickly find the information they need.

What recommendations would you give to someone considering this product?

I think it can be managed and used for your specific needs.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

DocStar

What is DocStar?

Company Details

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Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

DocStar Ratings

92 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love DocStar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

DocStar Reviews

Maurice K.

Epicor ECM allows you to capture everything.

Likeliness to Recommend

Pros

Francis M.

Accurate Partnership in Matters Documents Managing

Likeliness to Recommend

Pros

John S.

Easy to use and functionality is recommended.

Likeliness to Recommend

Pros

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1
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Feature Ratings

Collaboration

Metadata Management

ECM Document Management

Mobile

Access Permissions Management

Capture Channels

Workflow Process Automation

Search

File Approvals Esignatures

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization