What is Denim Social?
Successfully scale conversion optimized campaigns across all social media channels with built-in compliance, publishing tools and more
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
87 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Denim Social?
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Inspires Innovation
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Dashboards and Visualization
Social Moderation and Workflow Management
Trend Analysis
Social Post Archival
Sentiment Analysis
Social Response Management
Vendor Capability Ratings
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Denim Social Reviews
Nicole R.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Dec 2022
Great for Managing Social Media Across Sales Team
Likeliness to Recommend
What differentiates Denim Social from other similar products?
I think that Denim Social is actually a smaller scale social media management software compared to some clunkier CRMs. I also like that a big focus of Denim Social is to maintain compliance across teams, while still allowing employees to manage their socials directly. We are a small team, so there is so much more functionality that we don't even benefit from, but it is a perfect jumping off point for a company to introduce social selling.
What is your favorite aspect of this product?
I love the compliance aspect. Individuals can create posts in their own voices, with their own content, but posts are reviewed by the compliance manager before going out. This allows companies to minimize risk of compliance snafus and/or catch them early enough to mitigate problems. Not to mention, once linked to your business socials, the entire archive of those socials is saved in Denim Social, which allows for easy auditing, whether internal or regulatory.
What do you dislike most about this product?
I initially was under the impression that there would be more content suggested/available within the UpContent and other libraries, however I don't find as much useful content in UpContent as I had hoped. That being said, it's been easier to find my own organic content than I expected.
What recommendations would you give to someone considering this product?
Give it a try! We are currently only using the platform for 2 of our loan officers, in order to get a better handle on our social media plan in general. However, I greatly appreciate having immediate access on the dashboard to our 3 facebook pages, 3 linked in pages, twitter, and instagram. It's so simple to schedule content for publishing, review it's performance, and respond directly from inside of Denim Social. I highly recommend this for any company looking to jumpstart their social selling.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Caring
Bryan U. C.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2022
Gives us the ability to connect on social networks
Likeliness to Recommend
What differentiates Denim Social from other similar products?
The platform is great, but their people make the difference.
What is your favorite aspect of this product?
Creates efficiency for posting across social platforms.
What do you dislike most about this product?
Splitting hairs but better shareable content would be great.
What recommendations would you give to someone considering this product?
Great product, great platform and great people.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Tereasa B.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2022
The Denim Social team is a delight to work with!
Likeliness to Recommend
What differentiates Denim Social from other similar products?
When we switched to Denim Social, one of the most significant selling points was the ability to administer our users. We do not have to create a ticket to add, remove, update, etc., so onboarding is a breeze. There is also always a real person available in the chat for questions from our producers or us. We do not have to handle or be middle-people support staff when problems occur. Denim Social provides monthly lunch-and-learns for all our users to attend. These are full of great tips and tricks. We have also integrated the interactive "Jenuis" training provided by Denim Social into our producer onboarding process.
What is your favorite aspect of this product?
The content library is a lifesaver. We can load content by category and have options ready for our producers to post. Using variables, each of these library posts is pre-customized for our producers. The Denim Social integration with UPConent to provide industry-relevant articles helps boost our available post variety - Giving our producers even more pre-loaded content to schedule for their social networks!
What do you dislike most about this product?
The analytics reporting is a bit lacking. We are currently on the lowest product tier, but during our sale and onboarding experience, we were told advanced analytics was coming soon. Turns out a platform upgrade is needed to access the upgraded reporting.
What recommendations would you give to someone considering this product?
It doesn't hurt to ask. We are a smaller organization, so we would not be able to fill the 50-seat minimum posted on Denim Social's website. We asked if we could start with fewer seats and add more as needed - and Denim agreed to that arrangement.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Cons
- Under Delivered