What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

85 Likeliness to Recommend

99 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative
22% Neutral
74% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Continually Improving Product

Cons

  • Under Delivered
  • Less Effective Service
  • Wastes Time

Feature Ratings

Average 81

Payroll Integration

84

Benefits Administration

82

Provider Management

81

User and Enrollment Management

80

Contributions and Payment Tracking

80

Regulatory Compliance

80

Self Service Portal

80

Archiving and Reporting

79

Claims Management

75

Vendor Capability Ratings

Average 75

Breadth of Features

83

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Quality of Features

77

Business Value Created

77

Availability and Quality of Training

76

Ease of IT Administration

75

Ease of Data Integration

71

Ease of Customization

69

Vendor Support

69

Ease of Implementation

68

Dayforce Reviews

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Ceridian Dayforce has a lot of neat features.

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Respectful
  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Great self-service for end users.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Cons

  • Charges for Enhancements
  • Less Efficient Service
  • Vendor Friendly Policies

Carly Kateri D.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Implementation is painful!

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Constant improvement.

What is your favorite aspect of this product?

Recruitment module.

What do you dislike most about this product?

Benefits Module.

What recommendations would you give to someone considering this product?

Make sure all of your requirements are clear and completed before going live. Also check out the blueprint section in the customer community.

Pros

  • Altruistic
  • Friendly Negotiation
  • Trustworthy
  • Efficient Service

Cons

  • Less Effective Service
  • Under Delivered
  • Less Transparent

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