Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.8 /10
CX Score
8.8 /10
Datadog
8.8 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance & Observability-Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Acts with Integrity
  • Effective Service

Feature Ratings

Average 85

Cloud Integration

92

Server Monitoring

87

Application Metric Reporting

87

Error Reporting

87

Transaction Request Performance

87

Synthetic Monitoring (RUM)

86

Code Performance Monitoring

86

Scalability

86

Enterprise Cloud Platform Support

86

Non-Commodity Operating Systems

85

Application Request Tracing

84

Vendor Capability Ratings

Average 82

Breadth of Features

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Business Value Created

83

Quality of Features

83

Usability and Intuitiveness

83

Vendor Support

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Customization

79

Datadog Reviews

Bilal Ahmad k.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Data Dog Monitoring and Observability

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The anomalies monitors help detect the cause of issues and assist in RCA The Dashboards are user friendly and easy to implement for monitoring of services. There is also service management inside Datadog that helps in Incident management.

What is your favorite aspect of this product?

Anomaly monitoring

What do you dislike most about this product?

Nothing to dislike as such

What recommendations would you give to someone considering this product?

A must use product for complete observabilty of your product services and infra

Pros

  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Paul A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

An All-in-One Platform for Complete monitoring

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog combines infrastructure monitoring, application performance monitoring (APM), logs, network monitoring, and security into a single platform. Most competitors, like New Relic or Splunk, specialize in only one or two domains, requiring multiple tools for full coverage.

What is your favorite aspect of this product?

My favorite part is the real-time visibility and alerting. I can detect and fix issues before they impact users, which is invaluable for maintaining performance and uptime.

What do you dislike most about this product?

The steep Learning Curve. With so many features and integrations, onboarding can feel overwhelming for new users. Configuring dashboards, alerts, and integrations requires time and expertise.

What recommendations would you give to someone considering this product?

Datadog is powerful but modular. Identify whether your main focus is infrastructure monitoring, APM, network performance, security, or all of them. This helps avoid paying for modules you don’t need and ensures you configure the platform effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful tool but complex for beginner

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog stands out because it offers all in one monitoring for everything from servers to apps and logs, making it easier to manage everything in one place. It also excels in cloud environments, providing real-time, customizable dashboards and insights. What sets it apart is its ability to integrate with over 450 technologies, so it is super flexible for different tech stacks.

What is your favorite aspect of this product?

My favorite part of Datadog is how it lets you easily customize your dashboards. You can set them up to track exactly what matters to you, which makes it so much easier to keep an eye on your system. Plus, the ability to monitor everything in one place like servers, apps, and logs are really making the process smooth.

What do you dislike most about this product?

What I dislike most about Datadog is that it can get pretty pricey, especially if you have a lot of data to monitor or a large system. It is a great tool, but the cost can add up quickly depending on how much you're using it.

What recommendations would you give to someone considering this product?

I would recommend starting with a clear idea of what you need to monitor. It’s a powerful tool, but can get expensive as your system grows, so focus on the metrics that really matter to you. Also, take advantage of their free trial to get a feel for the platform before committing. Once you are comfortable with it, it is a great way to keep everything running smoothly.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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