Datadog Customer Reviews 2025 | Application Performance

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Datadog

Composite Score

8.4 /10

CX Score

8.5 /10

50 Reviews Write a Review

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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

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Awards & Recognition

Datadog won the following awards in the Application Performance & Observability-Enterprise category

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2 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Product Impact

2025

2 Top Rated Capabilities

7 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

6% Neutral

94% Positive

Pros

Enables Productivity
Unique Features
Effective Service
Acts with Integrity

Feature Ratings

Average 83

Transaction Request Performance

Server Monitoring

Error Reporting

Application Metric Reporting

Scalability

Synthetic Monitoring (RUM)

Code Performance Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Request Tracing

Automated Diagnostics

Vendor Capability Ratings

Average 80

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Also Featured in...

Systems Management

Score 8.4

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Network Monitoring - Enterprise

Score 8.2

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IoT Management

Score 8.1

View Datadog in this category (opens in a new tab)

AIOps

Score 7.7

View Datadog in this category (opens in a new tab)

Datadog Reviews

Thomas L.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easily Monitor performance with Datadog

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Datadog is my preferred observability tool; However, I hate dealing with priced capabilities and budget management is a pain.

What is your favorite aspect of this product?

I really like how easy it is to move resources between dashboards, APM, and other places. An excellent APM solution with intelligent and intuitive monitoring. Product for SLO management that is the best in its field.

What do you dislike most about this product?

Spending plans can be complicated when pricing is based on single metrics and tag cardinality. There should be no need to hide certain prices behind unnecessary fees, like Audit Trail.

What recommendations would you give to someone considering this product?

An excellent APM solution with intelligent and intuitive monitoring. The best SLO management product in its field. An easy-to-use API that makes it easy to develop code to retrieve complete reports and strong support for infrastructure as code.

Pros

Reliable
Unique Features
Efficient Service
Saves Time

Bilal Ahmad k.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Data Dog Monitoring and Observability

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

The anomalies monitors help detect the cause of issues and assist in RCA The Dashboards are user friendly and easy to implement for monitoring of services. There is also service management inside Datadog that helps in Incident management.

What is your favorite aspect of this product?

Anomaly monitoring

What do you dislike most about this product?

Nothing to dislike as such

What recommendations would you give to someone considering this product?

A must use product for complete observabilty of your product services and infra

Pros

Appreciates Incumbent Status
Helps Innovate
Continually Improving Product
Performance Enhancing

Paul A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

An All-in-One Platform for Complete monitoring

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog combines infrastructure monitoring, application performance monitoring (APM), logs, network monitoring, and security into a single platform. Most competitors, like New Relic or Splunk, specialize in only one or two domains, requiring multiple tools for full coverage.

What is your favorite aspect of this product?

My favorite part is the real-time visibility and alerting. I can detect and fix issues before they impact users, which is invaluable for maintaining performance and uptime.

What do you dislike most about this product?

The steep Learning Curve. With so many features and integrations, onboarding can feel overwhelming for new users. Configuring dashboards, alerts, and integrations requires time and expertise.

What recommendations would you give to someone considering this product?

Datadog is powerful but modular. Identify whether your main focus is infrastructure monitoring, APM, network performance, security, or all of them. This helps avoid paying for modules you don’t need and ensures you configure the platform effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Datadog

What is Datadog?

Company Details

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Awards & Recognition

Datadog Ratings

88 Likeliness to Recommend

2 Since last award

93 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking & Observing the performance of an application and all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Code Performance Monitoring Tracking application performance at the code-base level.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Request Tracing Detail key attributes of application requests and transactions.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Systems Management

Network Monitoring - Enterprise

IoT Management

AIOps

Datadog Reviews

Thomas L.

Easily Monitor performance with Datadog

Likeliness to Recommend

Pros

Bilal Ahmad k.

Data Dog Monitoring and Observability

Likeliness to Recommend

Pros

Paul A.

An All-in-One Platform for Complete monitoring

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Server Monitoring

Error Reporting

Application Metric Reporting

Scalability

Synthetic Monitoring (RUM)

Code Performance Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Request Tracing

Automated Diagnostics

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Customization