Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.9 /10
CX Score
9.0 /10
Datadog
8.9 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance & Observability-Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
3% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

100

Cloud Integration

93

Server Monitoring

88

Error Reporting

88

Transaction Request Performance

87

Synthetic Monitoring (RUM)

87

Application Metric Reporting

87

Enterprise Cloud Platform Support

87

Code Performance Monitoring

87

Scalability

86

Non-Commodity Operating Systems

86

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Breadth of Features

86

Business Value Created

84

Usability and Intuitiveness

83

Vendor Support

82

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

80

Availability and Quality of Training

80

Datadog Reviews

Megan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and helpful

Likeliness to Recommend

7 /10

What differentiates Datadog from other similar products?

The ability to implement quickly and seamlessly

What is your favorite aspect of this product?

The alerts are very helpful

What do you dislike most about this product?

The ability to customize

What recommendations would you give to someone considering this product?

Test out various products to be sure

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Respectful

Cons

  • Under Delivered

Sushmita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Powerful tool for monitoring and observability

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

What sets Datadog apart is its incredible integration ecosystem and unified platform approach. Unlike competitors who often require multiple tools, Datadog brings logs, metrics, APM, and security monitoring under one roof. The real-time collaboration features and built-in correlation between different data types make troubleshooting much faster than with other solutions I've used.

What is your favorite aspect of this product?

My favorite aspect is definitely the dashboard creation experience. The flexibility to combine different data sources, create custom widgets, and share live dashboards with teammates is fantastic. I love how I can drag-and-drop elements, use template variables, and quickly clone dashboards to create new views. It's intuitive yet powerful.

What do you dislike most about this product?

The pricing model can be a pain point - it's not always transparent how costs will scale as your usage grows. We've had some surprise bills when certain metrics spiked. Also, the number of features and options can be overwhelming at first, making it tough for new team members to get up to speed without dedicated training.

What recommendations would you give to someone considering this product?

If you're considering Datadog, I'd recommend starting with a focused use case rather than trying to implement everything at once. Begin with infrastructure monitoring or APM, get comfortable with that, then expand.

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Aakansha R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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