Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.8 /10
CX Score
8.9 /10
Datadog
8.8 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance & Observability-Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Acts with Integrity
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

100

Cloud Integration

93

Server Monitoring

88

Error Reporting

87

Transaction Request Performance

87

Application Metric Reporting

87

Synthetic Monitoring (RUM)

87

Enterprise Cloud Platform Support

86

Code Performance Monitoring

86

Scalability

86

Non-Commodity Operating Systems

86

Vendor Capability Ratings

Average 83

Breadth of Features

86

Ease of Implementation

86

Business Value Created

84

Quality of Features

83

Vendor Support

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Data Integration

81

Ease of Customization

80

Datadog Reviews

Cerina C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

One Platform; Full-Stack Observability

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Provision of full stack observability and not just network monitoring since it combines the three observability pillars namely metrics, logs and traces hence covers performance analytics, logs, network traffic, applications, cloud services and infrastructure. Contains a large integration ecosystem making it easy to integrate with the existing Finacial IT infrastructure.

What is your favorite aspect of this product?

It is a SaaS monitoring platform and this reduces infrastructure management overhead for my team Has a strong APM

What do you dislike most about this product?

Has a complex pricing structure that is dependent on APM traces, hosts, network and synthetic monitoring among others all of which make cost management quite challenging

What recommendations would you give to someone considering this product?

For enhanced cost management control log and metrics retention by monitoring only the critical hosts, reducing log retention period, using sampling for traces and filtering all unnecessary logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanket M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

powerful platform for end to end system monitoring

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

provides unified observability across infrastructure applications and logs on a single platform.

What is your favorite aspect of this product?

comprehensive visibility of system performance and application health making decision making easier.

What do you dislike most about this product?

costs can add up quickly especially with large data volumes.

What recommendations would you give to someone considering this product?

adopt it as the primary platform for observability and monitoring.

Pros

  • Inspires Innovation
  • Saves Time
  • Respectful
  • Client Friendly Policies
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2026

Fantastic platform that gets most things correct.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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