Datadog Logo Award Winner Product Badge
Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.8 /10
CX Score
8.9 /10
Datadog
8.8 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance & Observability-Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

95 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Acts with Integrity
  • Effective Service

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

100

Cloud Integration

93

Server Monitoring

87

Error Reporting

87

Transaction Request Performance

87

Application Metric Reporting

87

Synthetic Monitoring (RUM)

86

Code Performance Monitoring

86

Enterprise Cloud Platform Support

86

Scalability

86

Non-Commodity Operating Systems

85

Vendor Capability Ratings

Average 83

Breadth of Features

87

Ease of Implementation

86

Business Value Created

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Quality of Features

83

Vendor Support

83

Availability and Quality of Training

82

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Customization

79

Datadog Reviews

Eric L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Datadog is vital for especially automated alerts

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

I make heavy use of the feature that allows automatic warnings. I frequently set them up for my clients and they are a tool that many people appreciate. Another thing I enjoy is how you can customize everything. Sometimes I would prefer tools that were easier to use, but overall I'm happy.

What is your favorite aspect of this product?

I really enjoy the customizable dashboards that I can save and revisit. They are very useful for getting a daily overview of the progress of a project. This technology provides me with truly unparalleled information and a degree of personalization.

What do you dislike most about this product?

It seems like I have to try really hard to get the charts to show up on every time frame I want, and then they just keep showing up. The UX should be improved and things are quite hidden.

What recommendations would you give to someone considering this product?

The UX hides a lot of features, but they are really useful anyway. Dashboards and charts are, all things considered, a fantastic tool.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Security Protects

Hilary B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A complete tool for real-time monitoring

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Our previous tool, Azure Insights, was fantastic, but was very limited in its ability to query logs, traces, SQL integration, and many other features that DataDog offers. These features, in addition to DataDog's live modes and dashboards, make troubleshooting and troubleshooting easier.

What is your favorite aspect of this product?

Exceptional query power, a wealth of data filtering query options, strong connection to SQL and additional databases. It fulfills the purpose. Especially when you keep an eye out for new features. In real time, we can observe product performance and identify any issues that need to be fixed.

What do you dislike most about this product?

Especially when trying to search or extract specific data, the user interface can be intimidating and disconcerting for newcomers. Not all advanced reporting and charting features have been implemented yet.

What recommendations would you give to someone considering this product?

Unlike other delayed services, it is in real time. I can quickly automatically adjust the position of report components on the screen. Spreading the word is very easy.

Pros

  • Continually Improving Product
  • Efficient Service
  • Security Protects
  • Helps Innovate

Mary W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Superior APM/Observability Platform

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

We have enjoyed using Datadag, an observability tool, and are exploring new capabilities for our needs. It has a fantastic user interface, integrations with major services, superior support for fast resolution, and an excellent team.

What is your favorite aspect of this product?

The interface of the tool is easy to use. This beautifully designed tool helps users monitor and analyze infrastructure performance. Help businesses flourish.

What do you dislike most about this product?

This service has been efficient since I started using it. I am incredibly pleased with this product and the hard work of the technical support and feature update teams; The product is getting better and better.

What recommendations would you give to someone considering this product?

This tool is great for tracking application performance. It provides important information that helps us solve many problems. This wonderful tool allows us to check the response time. We can track transactions.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Security Protects

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