What is CYPHER Learning?
Need to engage learners? Want more time to train and connect with learners? Struggling to track performance and progress? The CYPHER platform takes the chore out of learning and training. Our beautiful, intuitive, and AI-powered platform engages learners, gives time back to teach and train, provides insights to drive better outcomes - all while keeping the human connection. Just the way modern learners expect.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
89 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CYPHER Learning?
Pros
- Security Protects
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Assessments and Quizzes
Instructor Led Training
Content Creation
Content Management
Analytics and Reporting
Course Management
Gradebook
Student Collaboration
International Support
Customer Partner Training
Lesson Planning
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
CYPHER Learning Reviews
Janelle O.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2021
Exceptional customer support and ease of use
Likeliness to Recommend
What differentiates CYPHER Learning from other similar products?
Customer support. App integration.
What is your favorite aspect of this product?
App Integration.
What do you dislike most about this product?
Cost that went up dramatically.
What recommendations would you give to someone considering this product?
Valuable software for running a training organisation.
Pros
- Trustworthy
- Respectful
- Continually Improving Product
- Reliable
Daniel B.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2021
Amazing features, design, and customer support!
Likeliness to Recommend
What differentiates CYPHER Learning from other similar products?
The amount of features and availability of the customer support team.
What is your favorite aspect of this product?
My favorite aspect of this product is the ability to sync course changes across all child courses at the click of a button. Additionally, I love the amount of flexibility and customization of the different features, such as Portal configuration, categorization, content creation, and account types.
What do you dislike most about this product?
That I can't separate students within the same course with the same teacher. Instead, I need to create another copy of the course. For example, this leads me to have to make 10 copies of one course for a specific teacher in the same school as another teacher who may teach the same course, but with his/her own 10 sections/periods of students.
What recommendations would you give to someone considering this product?
Choose Matrix LMS. This is a fantastic product for your multi-organization needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katie B.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2021
Intuitive, easy to use, with good customization.
Likeliness to Recommend
What differentiates CYPHER Learning from other similar products?
Matrix customer service is superior to other LMS companies I contacted. Their team goes above and beyond to help users create an intuitive and engaging platform for customers/clients/students.
What is your favorite aspect of this product?
I really appreciate that I was able to customize the platform for customers. I love that Matrix utilizes Zapier, which enabled me to automate enrollment (thus vastly improving the customer journey).
What do you dislike most about this product?
There are a few bugs that haven't been fixed over the past year that I've used this product. I also don't like that Matrix deleted their lowest pricing plan and are forcing upgrades to the next higher level. Overall, though, I'm extremely happy with Matrix.
What recommendations would you give to someone considering this product?
I would recommend doing a trial to make sure the platform can best support your product, and be sure to take advantage of the Matrix team. They'll help get everything up and running smoothly.
Pros
- Reliable
- Performance Enhancing
- Caring
- Saves Time
