What is Cradlepoint NetCloud Exchange?
NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cradlepoint NetCloud Exchange?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Flexible Deployment
Adaptive Traffic
Simple Administration
SD-WAN Security
Quality of Service
Multiple Connection Type Support
Ease of Troubleshooting
Resilience
Dynamic Routing
Load Sharing
Application Optimization
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Cradlepoint NetCloud Exchange Reviews
Roger H.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Saved technicians valuable time in setup and admin
Likeliness to Recommend
What differentiates Cradlepoint NetCloud Exchange from other similar products?
I have not had experience with other products, but NetCloud has made installing and configuring modems on buses much easier. That avoids having to visit a vehicle physically. Reports and status help a great deal.
What is your favorite aspect of this product?
Being able to configure and reboot devices, among checking status.
What do you dislike most about this product?
There is not much to dislike about the product.
What recommendations would you give to someone considering this product?
Ensure you have the infrastructure and staff to install and configure the modems correctly, so communication with NetCloud is not hindered.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Fabulous implementation and standardization
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Alan S.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Saves time from touching each device
Likeliness to Recommend
What differentiates Cradlepoint NetCloud Exchange from other similar products?
Easy to use phone app
What is your favorite aspect of this product?
Grouping modems by feature set and software loaded.
What do you dislike most about this product?
Phone app is mostly view only and not interactive with modem
What recommendations would you give to someone considering this product?
If you have more than 20 modems, it saves time by not needing to touch each modem to configure features. Easy upgrade path
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing