What is ConvergeHub?
ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. With it, businesses can store contact lists, build and run targeted campaigns and manage sales activities and leads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ConvergeHub?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Telephony and Call Center Management
Activity and Workflow Management
Customer Service Management
Sales Management
Analytics and Reporting
Quote Contract and Proposal
Marketing Management
Lead Management
Collaboration
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
ConvergeHub Reviews
Milisa J.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Manageable CRM Solution for Business
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
ConvergeHub focus on sales automation and moulding of the business relations with clients . There are authentic communications channels with consumers.
What is your favorite aspect of this product?
ConvergeHub has a stable way of reaching to clients and the contact details are credibly stored
What do you dislike most about this product?
ConvergeHub is manageable, low subscription fee and credible functionality. Hence, the tool is acknowledgeable and supported.
What recommendations would you give to someone considering this product?
ConvergeHub is transforming all the relationships that business entrust with the customers.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Bethwel N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
My Experience With ConvergeHub
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
Unlike other software, it's suitable for both small and medium sized businesses
What is your favorite aspect of this product?
I like the many automation features Using ConvergeHub is straightforward The software is manageable in terms of cost
What do you dislike most about this product?
I haven't encountered major dislikes with ConvergeHub
What recommendations would you give to someone considering this product?
I recommend ConvergeHub as a CRM as it has worked perfectly. What's more it's scalable and therefore Ideal for both small and medium sized businesses
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Saves Time
John C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2022
Fantastic product!
Likeliness to Recommend
What differentiates ConvergeHub from other similar products?
Easy to navigate
What is your favorite aspect of this product?
Deal page
What do you dislike most about this product?
Not able to pull up accounts if mispelled in search bar
What recommendations would you give to someone considering this product?
Great product, use Roy as a tool to navigate the service
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing