What is Convene?
Azeus Convene is an award-winning board portal solution used by Fortune 500, FTSE 100, financial institutions, and governments that streamlines the entire meeting process. With Azeus Convene, administrators and directors can securely access documents and collaborate wherever and whenever.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Convene?
Pros
- Efficient Service
- Effective Service
- Respectful
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Minutes Management
Dashboard
Collaboration
Document Management
Notifications
Role-Based Access
Multi-Board Management
Secure Voting and Approvals
Multi Device Capability
Member Database
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Convene Reviews
Nicholas M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Instant meetings.
Likeliness to Recommend
What differentiates Convene from other similar products?
It is reliable, guarantees the security of our meetings, and offers effective synchronization with Box, Microsoft 365, and OneDrive.
What is your favorite aspect of this product?
Efficient communication capabilities.
What do you dislike most about this product?
Limited integrations.
What recommendations would you give to someone considering this product?
Reliable storage, ease of migration and integration with Xbox, Microsoft 365, SharePoint and OneDrive
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
Tora M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Communicating Metrics Visually with Azeus Convene
Likeliness to Recommend
What differentiates Convene from other similar products?
I rely on Convene's sleek templates, charts, data integration, and collaborative editing capabilities to build monthly reports showcasing service metrics that are easily digestible for business leaders. I can showcase efficiency gains by decreasing average resolution times for common 'How-to' requests related to our custom ERP integrations and successfully handling peak seasonal volumes with temporary staffing. Real-time ticket and CSAT dashboards are automatically ported into our slides.
What is your favorite aspect of this product?
Convene allows me to embed ranked customer feedback, highlighting where IT support drives productivity. This helps to show the human impact alongside statistics tied to our training programs and triage process refinements. The intuitive tools also save hours compared to struggling with error-prone Excel graphs during quarterly reviews.
What do you dislike most about this product?
Although some custom branding elements are only available at a higher tier, and there may be sporadic compatibility issues with recent operating system updates, having a dynamic presentation toolkit purpose-built for showcasing compelling insights across the enterprise is invaluable. Convene provides clarity and confidence to our team when presenting impactful data visualizations to executive audiences, which cannot be overstated.
What recommendations would you give to someone considering this product?
It is essential to communicate our group's ticket resolution rates, customer satisfaction (CSAT) trends, process improvements, and resource needs with key stakeholders to ensure continued funding and headcount. I highly recommend trying out Azeus Convene for leads who face tight budget justification presentations or have difficulty conveying technical efficiencies in plain business language.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ikki P.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
SUPERIOR CONNECTIVITY
Likeliness to Recommend
What differentiates Convene from other similar products?
Connectivity and good complementary storage through Dropbox Business.
What is your favorite aspect of this product?
Connectivity and good storage.
What do you dislike most about this product?
100% operational
What recommendations would you give to someone considering this product?
Use it, it is effective to quickly establish connection with students.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing