Contentstack Customer Reviews 2024

Contentstack

7.7 /10

What is Contentstack?

Contentstack – the pioneer in API-first, headless CMS technology – accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. From desktops to smart phones, from kiosks to smart watches, from billboards to jumbotrons, from dashboards to VR headsets – content is delivered with the push of a button and optimized for every screen, device and channel.

Company Details

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Contentstack Ratings

Real user data aggregated to summarize the product performance and customer experience.

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentstack?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Multi Channel Support

E-Commerce Integration

Standard Templates

Analytics and Reporting

Content Security

Web Publishing Capabilities

Social Media Integration

Translation Facilitation

Digital Asset Management

Content Repository

Management Interface

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Customization

Ease of Data Integration

Vendor Support

Contentstack Reviews

Priyanka A.

Role: Industry Specific Role
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A robust option for content management

Likeliness to Recommend

9 /10

What differentiates Contentstack from other similar products?

The redesigned editing interface is robust and adaptable. Plugin installation is a simple. Modular Blocks seems to be an excellent solution for dealing with complex use scenarios in which we have to give content editors some great freedom while yet constraining that ability in certain ways. The UI is highly user-friendly, well I can fix many difficulties by studying the platform's instructions.

What is your favorite aspect of this product?

The connection helps us to keep the website's excellent speed while also improving the productivity of our personnel, which really is wonderful. Different individuals may utilize the very same content using a headless CMS, allowing it much simpler to keep networks fully updated.

What do you dislike most about this product?

Query resolver restrictions in GraphQL might be difficult to get over on occasion. Its production interface might be a touch shaky sometimes, but they'll be issuing updates to address such customer experience concerns.

What recommendations would you give to someone considering this product?

We provide the management team greater tools to update the contents using Contentstack, rendering the platform more adaptable to company's needs. Its UI is incredibly user-friendly and straightforward, making it very simple to train others using the CMS.

Pros

Efficient Service
Caring
Respectful
Client Friendly Policies

Contentstack

What is Contentstack?

Company Details

Need Assistance?

Contentstack Ratings

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Contentstack?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Contentstack Reviews

Priyanka A.

A robust option for content management

Likeliness to Recommend

Pros

Feature Ratings

Multi Channel Support

E-Commerce Integration

Standard Templates

Analytics and Reporting

Content Security

Web Publishing Capabilities

Social Media Integration

Translation Facilitation

Digital Asset Management

Content Repository

Management Interface

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Customization

Ease of Data Integration

Vendor Support