In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Client Friendly Policies
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Telephony and Call Center Management
Mobile
Customer Service Management
Account and Contact Management
Sales Management
Lead Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Score 8.8
View Constant Contact in this category (opens in a new tab)
Email Marketing
Score 8.6
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 8.2
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Cristiana Elena S.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Great product if you need a cheap alternative.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It is easy to use, the features are proeminently displayed, the sales management function works great, it is easy to integrate with other system via APIs, cheap compared with the other existing CRM tools on the market, the marketing automation function is very intuitive.
What is your favorite aspect of this product?
The fact that it has everything a CRM should but at the fraction of the cost.
What do you dislike most about this product?
The reporting dashbord is not very customizable and the social media planner doesn't allow video scheduling. ALso, the emails are very difficult to build in such a way that they are displaying ok with the most of email providers; the email building functionality os really not their forte point.
What recommendations would you give to someone considering this product?
If you need to have access to bespoke raports and be able to also schedule social media content, have a reserach into it as it might give you some hard times. Other than this, it is a very good product, it works as it shoulds, a bit slow but it does what it is built to do.
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Fair
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Mark M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2022
Budget option for CRM/Automation
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Our decision was made on a cost/features/benefits case. While there are more advanced platforms available SharpSpring offered the functionality we needed at a competitive cost.
What is your favorite aspect of this product?
Ease of use, it's a pretty intuitive platform.
What do you dislike most about this product?
The mobile application isn't the best. It can also run a little slow at times.
What recommendations would you give to someone considering this product?
Highly recommend the platform if you are working to a budget.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Amie W.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
An affordable and functional platform.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Having access to a variety of tools on the platform, which makes it much easier to detect and collect prospect information and is therefore very beneficial for sales optimization, was what I most liked about utilizing sharp spring. For marketing automation, email marketing, and social media marketing, we have installed SharpSpring for our clients and are currently using it ourselves.
What is your favorite aspect of this product?
I value the ability to hide and rearrange extra dashboard components. The company team will be able to handle and work with the customer database, all phases of advertising, email marketing, customer tracking, contact pages, and marketing job automation, among other things, more successfully. When you first use a platform with that many capabilities, it can be intimidating, but you soon learn why each one is there.
What do you dislike most about this product?
Sharpspring releases new features at a very rapid rate to keep up and compete with other platforms, which is an advantage; nevertheless, the new features frequently require updates. For instance, Video Calling was excellent when the epidemic started, but it might not have been as well-known as its rivals for video conferences.
What recommendations would you give to someone considering this product?
For clients that wish to produce lots of leads and turn them into customers, SharpSpring is excellent. This is recommended if you're looking for a comprehensive solution for marketing automation, social media, email marketing, Google Ads, and CRM. This is not the most excellent option if all you want is email marketing without anything more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.