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Conga

Conga CPQ

Composite Score

6.9 /10

CX Score

6.8 /10

27 Reviews Write a Review

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What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

82 Plan to Renew

15
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

10% Negative

2% Neutral

88% Positive

Pros

Fair
Enables Productivity
Respectful
Client's Interest First

Feature Ratings

Average 76

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Average 74

Ease of Customization

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Conga CPQ Reviews

Prasenjit B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Best CPQ tool along with Pricing engine.

Likeliness to Recommend

10 /10

What differentiates Conga CPQ from other similar products?

Awesome Pricing engine and ease of use.

What is your favorite aspect of this product?

Quote to case process and pricing engine

What do you dislike most about this product?

Nothing as of now. I just love this cpq tool most

What recommendations would you give to someone considering this product?

Beat CPQ tool in the market. Excellent pricing engine works for complex Product setup.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harrison P.

Role: Human Resources
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Excellent Product with Endless Capabilities!

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

We use Salesforce every day and we only considered CPQ for our needs. I was brought on late to the team, but it doesn't appear there were any other considerations. We sell 1,000s of products that need to have the price/quantity adjusted dynamically. This seemed like the best fit to my knowledge.

What is your favorite aspect of this product?

How dynamic and customizable it is. Our sales reps send out 1,000s of quotes a day to so many different kinds of customers. We need to be able to add products and adjust pricing very quickly and seamlessly. It has definitely improved our overall revenue.

What do you dislike most about this product?

I don't think this is necessarily anything against the product, but it is extremely sophisticated. The average User at our organization really struggled with it initially. We had a lot of issues that we had to debug in our initial debut. It was very stressful. It works great now, but, in the beginning, it was very difficult to convince Users to use it.

What recommendations would you give to someone considering this product?

Really invest in outside consultants that know CPQ through and through and that can help out Users when you are considering going live with the product. With enough Users in your organization, it is definitely worth it to make sure everyone knows how to use it.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Inspires Innovation

Alejandro C.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Ease to use, definitely helped our sales users

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

I was impressed by the ease of use. Getting a quote done has never been easier and more user-friendly in my opinion. I've used different types of tools in the past 15 years, all the way from in-house development to enterprise solutions coming from big software vendors like Oracle and SAP and nothing came closer: for a rep to actually produce a quote, get it through the workflow and back and then to the customer most processes are long and not pro-user. I would even say some actually discourage reps to do it. Not with Conga CPQ. It's transparent, it's easy to use, it's fast and even sales ops was happy!

What is your favorite aspect of this product?

It's easily integrated with a number of systems, I would say SFDC being the top one any large or mid-sized organization should consider.

What do you dislike most about this product?

Last I used it, updates to the tool took a while to get in place. I did get the opportunity to share product feedback with their team, but didn't see any changes on the actual tool for at least 12 months.

What recommendations would you give to someone considering this product?

I think this is a top player. You may consider in-house your top solution, or if you're heavy on other technology (Oracle, SAP or SFDC) you might want to go after the whole "just one vendor for everything makes sense", which is why I would strongly recommend you to book a demo with Conga and allow them to show you the kind of customer experience they can provide your sales reps. It is a game changer.

Pros

Unique Features
Respectful
Client Friendly Policies
Helps Innovate

Conga CPQ

What is Conga CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

Conga CPQ Ratings

86 Likeliness to Recommend

2 Since last award

82 Plan to Renew

15 Since last award

76 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Conga CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Conga CPQ Reviews

Prasenjit B.

Best CPQ tool along with Pricing engine.

Likeliness to Recommend

Pros

Harrison P.

Excellent Product with Endless Capabilities!

Likeliness to Recommend

Pros

Alejandro C.

Ease to use, definitely helped our sales users

Likeliness to Recommend

Pros

2
Since last award

15
Since last award

1
Since last award

Feature Ratings

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement