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Conga

Conga CPQ

Composite Score

6.9 /10

CX Score

6.8 /10

27 Reviews Write a Review

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What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

82 Plan to Renew

15
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

10% Negative

2% Neutral

88% Positive

Pros

Fair
Enables Productivity
Respectful
Client's Interest First

Feature Ratings

Average 76

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Average 74

Ease of Customization

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Conga CPQ Reviews

Pawan K.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2026

A flexible cpq platform that automates sales quot.

Likeliness to Recommend

10 /10

What differentiates Conga CPQ from other similar products?

It is possible to customize discounts bundles and approval workflows according to business logic. Strong salesforce ecosystem compatibility crm workflows feel naturally connected.

What is your favorite aspect of this product?

Conga cpqs focus isn't just on quoting, but on optimizing the complete quote to revenue workflow. Proposal document automation felt quite mature compared to competitors.

What do you dislike most about this product?

The learning curve is noticeable understanding workflows can be initially difficult especially for non technical sales teams. The ui sometimes feels outdated and cluttered compared to newer saas products.

What recommendations would you give to someone considering this product?

A product manager's perspective this is especially valuable for enterprise and organizations where quoting complexity and approval governance are important.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Respectful

Cons

Less Reliable
Less Effective Service
Less Caring

Karthik R.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Streamlining Sales: Conga CPQ Review

Likeliness to Recommend

10 /10

What differentiates Conga CPQ from other similar products?

Conga CPQ stands out from other similar products due to its seamless integration with Salesforce, robust configurability, and advanced pricing capabilities. Its ability to automate complex quoting processes, provide real-time pricing guidance, and streamline sales workflows makes it a preferred choice for organizations looking to optimize their sales operations. Additionally, Conga CPQ offers extensive customization options and scalability to adapt to the unique needs of businesses across various industries, setting it apart in the market.

What is your favorite aspect of this product?

Conga CPQ is its seamless integration with Salesforce. This integration allows for a unified platform for managing sales processes, ensuring data consistency and efficiency for users.

What do you dislike most about this product?

some users have reported challenges with the complexity of initial setup and configuration in Conga CPQ. Additionally, there may be occasional limitations in customization options for specific needs, which could be a drawback for some users.

What recommendations would you give to someone considering this product?

Define Your Needs: Clearly outline your sales processes and requirements to ensure Conga CPQ meets your specific needs. Plan for Implementation: Allocate sufficient time and resources for the initial setup and configuration. Consider consulting with Conga or a certified partner for assistance if needed. Utilize Training Resources: Take advantage of training materials and resources provided by Conga to ensure your team is proficient in using the platform effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brad T.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Simplifying the sales process with Conga CPQ

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

Thanks to Conga CPQ, our quoting process is now more efficient and accurate, meaning sales cycles are shorter and revenue increases. For our sales operations, it's a big deal.

What do you dislike most about this product?

The basic CPQ product was first presented as if it met all the company's requirements; however, our organization had some unique needs that needed to be addressed.

What recommendations would you give to someone considering this product?

Due to the vendor's focus on "selling licenses", support can be a headache. However, we are now better at tracking customer and user cases

Pros

Continually Improving Product
Enables Productivity
Effective Service
Inspires Innovation

Conga CPQ

What is Conga CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

Conga CPQ Ratings

86 Likeliness to Recommend

2 Since last award

82 Plan to Renew

15 Since last award

76 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Conga CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Conga CPQ Reviews

Pawan K.

A flexible cpq platform that automates sales quot.

Likeliness to Recommend

Pros

Cons

Karthik R.

Streamlining Sales: Conga CPQ Review

Likeliness to Recommend

Pros

Brad T.

Simplifying the sales process with Conga CPQ

Likeliness to Recommend

Pros

2
Since last award

15
Since last award

1
Since last award

Feature Ratings

Workflow & Approvals

Visual Configuration

Renewal Management

Discounting Management

Guided Selling

Product and Service Configuration

Catalog Management

Rules Engine

Quote Development and Administration

Reporting and Analytics

Multi Currency

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement