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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Effective Service
  • Fair

Feature Ratings

Average 88

Task Assignment

90

Add Notes

89

List Tasks

88

Task Status

88

Due Dates

88

Task Categorization

87

Calendar View

87

Notifications

87

Task Prioritization

87

Shared Task List

86

Add Attachments

86

Vendor Capability Ratings

Average 87

Business Value Created

89

Quality of Features

89

Ease of Implementation

89

Product Strategy and Rate of Improvement

89

Ease of IT Administration

88

Usability and Intuitiveness

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

85

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Suresh M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good tool to manage every thing at one place

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Document , knowledge, time and task management

What is your favorite aspect of this product?

documentation, article publishing

What do you dislike most about this product?

even a small change we will get lot of mails.

What recommendations would you give to someone considering this product?

yes, its a great tool that will help the org to maintain all information at one place.

Pros

  • Inspires Innovation
  • Respectful
  • Fair
  • Altruistic

Carol c.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Classic,clean and robust with task management.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Adamant and efficient with task management. Easy with cloud based automation of workflows. Efficient with setting due dates to tasks. Easy with drag and drop of menus.

What is your favorite aspect of this product?

Easy to drag and drop menus. Efficient with expense tracking. Great and most advanced with workflow management. Intuitive user interface. Reliable with task management.

What do you dislike most about this product?

Great app with task management and project management.

What recommendations would you give to someone considering this product?

Very effective with task management and workflow automation. Reliable with expense management. Great with project collaboration and instant messaging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aathithya .

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

One stop to Track and Plan Milestones!

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Straightforward display of page trees and click paths. Fairly freeform content development that can be used for a variety of use cases.

What is your favorite aspect of this product?

Solid template support to help minimize overhead on repetitive or frequently used actions. Good permission control with self-service capabilities. Excellent plugin marketplace with a near-infinite set of solutions for any scenario.

What do you dislike most about this product?

Data Center is taking a back seat to Cloud. This leaves companies with internal policies against the usage of cloud apps for storing highly confidential data in a tough place. Search in Data Center is wildly inaccurate. Some "basic" functionality such as page views and document workflows only come with expensive add-ons.

What recommendations would you give to someone considering this product?

The process to create pages and upload content is not that intuitive. It takes some time for a user to get used to it.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Client Friendly Policies

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