What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Reporting
List Tasks
Dependencies
Add Attachments
Task Assignment
Task Prioritization
Add Notes
Task Status
Notifications
Task Categorization
Shared Task List
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Gina C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
Confluence promotes workplace autonomy
Likeliness to Recommend
What differentiates Confluence from other similar products?
The template feature for creation of a "page" is really good. Default templates are excellent.
What is your favorite aspect of this product?
The ability to share and for our remote team to collaborate on it is easy to learn and use.
What do you dislike most about this product?
It can be very easy to end up with a disorganized mess if you're not careful with how you structure your setup and how many people you have creating pages in the shared team spaces.
What recommendations would you give to someone considering this product?
Documenting meeting notes and action items to take away from the meeting. Assigning who is accountable to each action item and sharing those meeting notes with the team is very easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Stephan K.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2021
excellent product, very complete set of features
Likeliness to Recommend
What differentiates Confluence from other similar products?
marketleader in this category
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
nothing at all
What recommendations would you give to someone considering this product?
definitely try it out
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Emily M.
- Role: Operations
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2021
Create, execute and manage projects in an easy way
Likeliness to Recommend
What differentiates Confluence from other similar products?
The markup language is awesome as well as the ability to revert/change any edit history. I like the fact that you can also see who is editing the page or if multiple people are on it. Having my own "space" is great as well, keeps a lot of documentation or notes in one place.
What is your favorite aspect of this product?
It has a function that is responsible for customizing applications that help create, manage and execute projects in an easy and intuitive way to give you a constant follow-up without any problems
What do you dislike most about this product?
There is only one function that I consider that Confluence should improve is the localization and export of some files that are synchronized with the integrations that this contains
What recommendations would you give to someone considering this product?
I recommend the use of Confluence to achieve both a storage of data and a monitoring and management of those activities that are performed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
