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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Continually Improving Product
  • Effective Service
  • Fair

Feature Ratings

Average 88

Task Assignment

89

Due Dates

88

Task Status

88

List Tasks

88

Add Notes

88

Task Categorization

87

Calendar View

87

Notifications

87

Task Prioritization

86

Shared Task List

86

Task Reporting

86

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

89

Product Strategy and Rate of Improvement

89

Quality of Features

88

Usability and Intuitiveness

87

Ease of IT Administration

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

85

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Mitchelle G.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

It enhances teamwork participation.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It offers a free version in which allows you to create unlimited number of pages, spaces and files. It also has an intuitive user interface.

What is your favorite aspect of this product?

It has more than 70 templates that are organized according to team roles. Its ensures security of our data since it encrypts data both in transit and at rest. It easily integrates with other software, such as Google Docs, Dropbox and Trello.

What do you dislike most about this product?

Unless we integrate it with other apps like slack, our team cannot chat in real-time.

What recommendations would you give to someone considering this product?

They should give it a try. It has helped us in project management since every employee can contribute their ideas, which help us in better decision making.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Tuğçe Ç.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best of the market

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

I do not know any other product to keep information and share for the whole team

What is your favorite aspect of this product?

The structure we can create as a tree, when you click on it, it will show the tabs under it listed.

What do you dislike most about this product?

When you click on a url from a confluence page, it opens a new tab with the same confluence page. I guess this is bug and it will be resolved soonest.

What recommendations would you give to someone considering this product?

This software is great for managing client for B2B bussiness.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Sanjeev K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and good for documenting

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Very easy to use, UI is great and good for documentation

What is your favorite aspect of this product?

Documenting the process and knowledge transfer

What do you dislike most about this product?

Nothing, i can think of

What recommendations would you give to someone considering this product?

I would recommend this to everyone for documenting the process and knowledge transfer

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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