Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.1 /10
CX Score
9.4 /10
Confluence
9.1 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Continually Improving Product
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Task Assignment

87

Task Status

87

Add Notes

87

List Tasks

86

Due Dates

86

Task Categorization

86

Notifications

85

Calendar View

84

Task Prioritization

84

Add Attachments

84

Automated Workflow

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Product Strategy and Rate of Improvement

88

Quality of Features

87

Usability and Intuitiveness

86

Ease of IT Administration

86

Breadth of Features

86

Ease of Customization

84

Availability and Quality of Training

83

Ease of Data Integration

83

Vendor Support

82

Confluence Reviews

William B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic tool for projects

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

My experience with Confluence has been really good and I think that when it comes to finding a tool for all your projects, this is the way to go, it’s great for organizing your information and sharing things with your teammates in an instant, and when it comes to the integration of it with other Atlassian products, it becomes a powerful tool that doesn’t compare to any other in terms of data transfer and synchronization. The use of Confluence in our business has also greatly improved our workflow since it has a home page and a company hub where we can see all relevant news.

What is your favorite aspect of this product?

My favorite thing about Confluence is the fact that the interface has everything my team and I need for streamlining our project management. Features that are included like the whiteboards really help when it comes to collaborating and creating new ideas for next projects, and it’s a good ally when we need to extract data from other tools because the integration is easy and we can continue to generate new ideas quickly. This tool allows us to create as many projects as we want, which is one of my favorite aspects too, because we are never worried about running out of tools to work on what we need to do.

What do you dislike most about this product?

I don’t like that, at the beginning, the platform seems too overwhelming, and as a new user, it was really difficult to find myself using it daily because I didn’t understand or couldn’t locate a lot of the key features that are used for project management. There are a lot of things happening in the same place, as well as too many customization features, that you can get lost in it. I also don’t like that sometimes the program slows down all of a sudden and working on it becomes difficult too, because it’ll take longer amounts of time to load the necessary information.

What recommendations would you give to someone considering this product?

My recommendation for people looking to use this product is to really deep dive into the documentation and be patient when trying to learn every feature, it can take a lot of time to really see results in your usage of the application but I would consider it totally worth it for the amount of benefits that it gives you. I would also recommend it to businesses who work as teams and really need a space that can act as a centralized database..

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Danilo F.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Efficiently schedule your tasks and never lose tra

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Market compatibility, being a marketing differentiator, as many companies adopt Jira as an essential tool in AGIL methodologies

What is your favorite aspect of this product?

Compatibility and ease of use, general organization as well

What do you dislike most about this product?

Maybe the mobile version isn't as good as the desktop one, but nothing that disappoints in general

What recommendations would you give to someone considering this product?

It is an excellent tool, especially when it comes to AGIL methodologies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mai S.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Excels in organization and documentation

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence supports the creation of a knowledge base from scratch. It helps not to lose the efforts of teams in previous projects, documenting them and adding them to the knowledge base to enable us to benefit from them and build on them again.

What is your favorite aspect of this product?

I love the idea of ​​​​easy collaboration that Confluence adopts, it simplifies the preparation of documents for any project. With Confluence, there is an ideal text editor and many templates that make team documents unified and error-free, organized and easy to document. I like the ability to access or share documents with additional teams. I liked the ease of creating advanced panels that enable us to display all the details and support them with charts, and benefit from automation to update them automatically.

What do you dislike most about this product?

The negatives of Confluence are negligible, the interface is organized, easy to use, and searching to access any information is done quickly through many options.

What recommendations would you give to someone considering this product?

Confluence is an essential tool for anyone who wants to ensure the continuity of knowledge documentation and maintain the smoothness of its dissemination and access within their team or organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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