What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
4
Since last award
85 Plan to Renew
6
Since last award
75 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Efficient Service
- Enables Productivity
Cons
- Leverages Incumbent Status
- Less Inspiring
- Inhibits Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Risk Management
Bank/Credit Card Integration
Policy Configuration/Implementation
Self-Service
Sustainability Reports
Notifications/Alerts/Updates
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Expense Management
Itinerary Management
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Kibe p.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
A pricey but worthy product.
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
SAP concur connects all expenses, travel and vendor invoice spending in one system providing a single way to manage spending from end to end gain greater visibility into transactions.
What is your favorite aspect of this product?
SAP concur has alot of features and customizations that helps you meet the needs of your business when it comes to travel data and expenses invoices. The platform intergrates near real time data using AI to audit all transactions which let's your business to track and see what they are spending without the fear of blindspots in budgeting. SAP concur provides different automates work flows to help manage end to end traveling in a seemless manner.
What do you dislike most about this product?
I have no complains about this platform as it is convenient with expense assist features that organizes expenses for you.
What recommendations would you give to someone considering this product?
SAP concur streamlines the proper approval authority and makes it easy to manage the expenses made by employees across the business establishments. It is easy to use i would highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John R.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jul 2023
Oustanding Support Aligning With Your Company Need
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
They have a number of solutions integrated which streamlines a lot. Travel planning obviously but the additional integrations for expense management are spectacular and easy to use.
What is your favorite aspect of this product?
It is VERY simple to use and makes expense reporting and coding beyond efficient and accurate.
What do you dislike most about this product?
The price point could be better. There is certainly a lot of value but it does carry a premium.
What recommendations would you give to someone considering this product?
If you are spending more time booking travel and managing expenses instead of conducting your actual business, Concur is worth implementing because of their experience and ROI.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2023
easy to use
Likeliness to Recommend
Pros
- Enables Productivity
- Saves Time
- Over Delivered
- Friendly Negotiation
Cons
- Vendor's Interest First