What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Mobile Access
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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ClickUp Reviews
Felix K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
ClickUp - A recommendable project management tool
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It supports a wide range of integration tools for better performance, such as Calendar, Slack, and other daily drivers.
What is your favorite aspect of this product?
1. The free version includes practically all of the useful features. 2. Their support crew is always ready to assist. 3. The reminder functionality is quite useful. It assists us with the proactive work that needs to be done monthly, weekly, or daily. 4. It's quite simple to track project progress. Participants in the project can simply leave notes under the task. 5. It's easy to customize the displays, tasks, and general custom fields.
What do you dislike most about this product?
!. The notifications and reminders can become quite annoying at times, although you can customize them. 2. As your Organizations grows and more workspaces and projects are created, the interface can become overwhelming and hard to keep track of. 3. The Mobile app could be improved to offer the same functionalities as the web version
What recommendations would you give to someone considering this product?
Almost perfect for tool for project and task management, goal setting, among others.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Dickens O.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Jan 2024
Fantastic product!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Click Up has Unlimited features, it's amazing that All plans, even the free one, unlock the full suite of features without restrictions.
What is your favorite aspect of this product?
Click Up has Comprehensive documentation: It offers extensive resources and tutorials to guide you through the platform. They offer extensive documentation, tutorials, and a vibrant community forum, making it easier to overcome the initial learning hurdle
What do you dislike most about this product?
Fine-tuning views, setting up automations, and managing custom fields can be intricate processes that require understanding the underlying logic and structure of the platform.
What recommendations would you give to someone considering this product?
I would highly recommend it for task management and general project managemnt purposes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Colin J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Intuitive, great for all team types
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Cloud-based, removes self-hosting overhead
What is your favorite aspect of this product?
Usability and customizable.
What do you dislike most about this product?
Bit of a learning curve
What recommendations would you give to someone considering this product?
Get ProServ to help you set it up. Plan on at least a month for ProServ to get it set up right.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
