What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Mobile Access
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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ClickUp Reviews
Scott W.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2022
With ClickUp manage my projects in a Perfect
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Multiple projects may be created, and layouts for various areas and perspectives can be saved as templates. Reporting and billing are simplified with integrated dashboards. Some of the features and perspectives are fantastic as well, such as the workload management tools.
What is your favorite aspect of this product?
Clickup has every function we were looking for. Its superiority over competing apps in terms of maximum file size for sharing is noteworthy.
What do you dislike most about this product?
There are pauses where progress seems to be made very slowly. There are a lot of situations in which having quicker access to premade layouts and perspectives would be quite helpful. The time required to set up a project's processes is currently insufficient. It would be fantastic to make some money off of the labor if there was an opportunity to offer personalized templates.
What recommendations would you give to someone considering this product?
Because of its robust capabilities, ClickUp might be difficult to use due to the abundance of available customization choices. Spend some time contemplating how you'd like to arrange your projects, files, to-do lists, and workspace. You'll have less trouble and frustration if you take the time to put up a basic, strong foundation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cindy L.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Excellent software with lots of documentation.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
At the enterprise level, transition from a waterfall to an agile methodology (work in progress). Obtain data on the workload per worker, team, and customer. Business performance is being carefully measured and is projected to increase in the future. All of our SOPs are now treated as documents in ClickUp, with a massive hierarchy. All of our development checklists, along with SOPs and processes, are in one location. At ClickUp, we have a whole HR hiring process that has fully replaced an HR technology we previously utilized.
What is your favorite aspect of this product?
It's the only project management software I've encountered that integrates project management tasks and checklists with document management; having them both in one place is incredible. ClickUp is an outstanding cross-platform solution for mobile users, with highly customizable quick and simple dashboard settings and a large number of pre-built automations.
What do you dislike most about this product?
It can be a little unstable at times, but its development staff is always issuing updates because the product is expanding so quickly. This typically indicates that something will go awry. They do, however, have a good mechanism for tracking and addressing issues. Using custom fields as an option in all widget configuration choices in panels. Custom roles should be fundamental security capability, not a company-only option.
What recommendations would you give to someone considering this product?
If your approach is extremely PMO, I recommend modeling numerous projects end-to-end to see if controlling time and dates using clickup makes sense for you. It's incredible software that will alter your life (once you get the hang of it), but there's a steep learning curve, and three years later, I'm still learning new things every day. My advise is to hire a ClickUp specialist to assist you in getting it set up right in the beginning, as it will save you a lot of hassle and confusion later on.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Helen M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Good project management tool improves productivity
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. As my team has expanded, I've realized that I need to be able to grasp the status of team projects while on the move. The ability to monitor the status at any moment and answer any queries from management as I know it is amazing.
What is your favorite aspect of this product?
My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job. I enjoy how simple it is to use, how customized it is, and how affordable it is. I also enjoy the idea that, despite being a relatively new tool, a community is assisting and supporting it, and there is a possibility to propose additional features and extensions that we as users require. My team and I have successfully implemented ClickUp, and it is extensively utilized by our vendors, agencies, and others.
What do you dislike most about this product?
I honestly have no more complaints about this excellent software it has been a game changer for good in our company.
What recommendations would you give to someone considering this product?
ClickUp is overly feature-rich and confusing at first, but they provide beginner, intermediate, and expert training to familiarize you with ClickUp and its capabilities; there's no need to start with everything and become overwhelmed.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service