What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 88

Feature Management

91

Social Collaboration

91

Workflow Management

91

Product Management

91

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

85

Visual Roadmap

82

Strategic Vision

81

Vendor Capability Ratings

Average 87

Quality of Features

92

Business Value Created

92

Ease of Implementation

91

Breadth of Features

90

Ease of Data Integration

90

Product Strategy and Rate of Improvement

89

Ease of Customization

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Matt O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The platform also has a time tracking feature,

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Additionally, the calendar feature allows us to visually see all tasks and deadlines in one place, helping us plan better and avoid scheduling conflicts.

What is your favorite aspect of this product?

The integration with other tools such as Slack and Google Drive has also been very helpful for our team collaboration and keeping everyone on the team up to date.

What do you dislike most about this product?

It's constantly growing, but it's not there yet. I love that doesn't want to overengineer so users can build their path forward. It would be nice if projects could carry layered details and reflect healthy risk assessment charts, so larger workstreams or roadmaps could be built dynamically in one board vs. multiple boards working together to create one picture.

What recommendations would you give to someone considering this product?

Overall, we are very satisfied with platform and highly recommend it for any business looking to increase their efficiency and organization in project and task management.The fact that each group has to have the same columns and we can only go one layer deep in details can feel limiting the more complicated the project or program is.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abigail C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very complete and customizable tool.

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Task management, time tracking, planning of projects, and communication tools are just some of the features that set this software apart from the competition and make it an excellent productivity tool.

What is your favorite aspect of this product?

The adaptability was a big selling point for me. The application provides multiple perspectives, such as list, board, calendar, and Gantt chart, to meet the needs of diverse groups. Its adaptability is boosted by the fact that workflows may be modified, new fields added, and routine operations automated.

What do you dislike most about this product?

It has a lot of features and settings that can be tweaked, but I found that to be overwhelming at first. While the tool's website and YouTube channel provide extensive resources to help users get started, some groups may still benefit from supplementary training to fully utilize the software's capabilities.

What recommendations would you give to someone considering this product?

ClickUp is a fantastic project management solution that provides a nice mix of adaptability, collaboration, and integrations, thus I highly suggest it. Teams searching for a complete project management solution will find ClickUp's price plans to be very attractive.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Shubham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

ClickUp - level up your project management.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is cost effective for medium scale organisations with better long term benefits and also has better customer experience team.

What is your favorite aspect of this product?

ClickUp is better compared to other project management softwares and has modern tracking systems

What do you dislike most about this product?

What i dislike is the confusing UI it has for dashboards which needs to be improved.

What recommendations would you give to someone considering this product?

I recommend this for small and medium organisations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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