What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
99 Plan to Renew
94 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Fair
- Friendly Negotiation
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Feature Management
Social Collaboration
Workflow Management
Product Management
Backlog Management
User Needs Management
ALM Integration
Release Planning
Idea Management
Visual Roadmap
Strategic Vision
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
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ClickUp Reviews
Mike S.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2023
Efficient and Versatile A Comprehensive tool.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
A key differentiators of ClickUp is its all-in-one approach to project management. It combines task management, document collaboration, time tracking, and many other features in a single platform. This consolidation of functionalities eliminates the need for multiple tools and enhances team collaboration and efficiency.
What is your favorite aspect of this product?
My favorite option of ClickUp is its intuitive and user-friendly interface. The platform is designed in a way that makes it easy to navigate and quickly access the information I need. Additionally, the ability to customize views and workflows to match my specific needs has been a game-changer in terms of streamlining my work processes.
What do you dislike most about this product?
While ClickUp offers a wide range of features, the abundance of options and settings can feel overwhelming at times, especially for new users. It would be helpful to have more guided onboarding and tutorials to help users navigate and utilize the platform effectively.
What recommendations would you give to someone considering this product?
If you're thinking about giving ClickUp a try, my recommendation would be to take some time to delve into the platform and get acquainted with its extensive features and customization options. Familiarize yourself with the various functionalities and tools it offers, and consider how they align with your specific project management needs. To maximize your experience with ClickUp, I also suggest tapping into the resources available within the ClickUp community. Reach out to their helpful support team if you have any questions or concerns, and make use of the comprehensive online tutorials and guides they provide.
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Matt O.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
The platform also has a time tracking feature,
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Additionally, the calendar feature allows us to visually see all tasks and deadlines in one place, helping us plan better and avoid scheduling conflicts.
What is your favorite aspect of this product?
The integration with other tools such as Slack and Google Drive has also been very helpful for our team collaboration and keeping everyone on the team up to date.
What do you dislike most about this product?
It's constantly growing, but it's not there yet. I love that doesn't want to overengineer so users can build their path forward. It would be nice if projects could carry layered details and reflect healthy risk assessment charts, so larger workstreams or roadmaps could be built dynamically in one board vs. multiple boards working together to create one picture.
What recommendations would you give to someone considering this product?
Overall, we are very satisfied with platform and highly recommend it for any business looking to increase their efficiency and organization in project and task management.The fact that each group has to have the same columns and we can only go one layer deep in details can feel limiting the more complicated the project or program is.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abigail C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Very complete and customizable tool.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Task management, time tracking, planning of projects, and communication tools are just some of the features that set this software apart from the competition and make it an excellent productivity tool.
What is your favorite aspect of this product?
The adaptability was a big selling point for me. The application provides multiple perspectives, such as list, board, calendar, and Gantt chart, to meet the needs of diverse groups. Its adaptability is boosted by the fact that workflows may be modified, new fields added, and routine operations automated.
What do you dislike most about this product?
It has a lot of features and settings that can be tweaked, but I found that to be overwhelming at first. While the tool's website and YouTube channel provide extensive resources to help users get started, some groups may still benefit from supplementary training to fully utilize the software's capabilities.
What recommendations would you give to someone considering this product?
ClickUp is a fantastic project management solution that provides a nice mix of adaptability, collaboration, and integrations, thus I highly suggest it. Teams searching for a complete project management solution will find ClickUp's price plans to be very attractive.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service