What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

91

Feature Management

90

Social Collaboration

89

Product Management

88

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

84

User Needs Management

84

Visual Roadmap

83

Strategic Vision

81

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

82

Vendor Support

81

ClickUp Reviews

Laura M. B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best for collaborating on project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup is assisting our staff in concentrating on all of our initiatives. I like how everything is contained within the app, including simple access to Google Docs and emails. We were able to provide clarity to the whole team about their tasks, internally track the progress of developer work, and external stakeholders could observe the development. One of the most useful features is the ability to hold chats in ClickUp, much like we would in Slack.

What is your favorite aspect of this product?

I appreciate how frequently Clickup releases updates. I believe they are a firm that is constantly concerned with their consumers and strives to deliver the finest product available. It's a highly user-friendly application, similar to Trello, so it's simple to get new coworkers up to speed. However, ClickUp functionality is more comprehensive and powerful than Jira. Not only does my development team utilize ClickUp, but so do our marketing, business, and leadership teams. Clickup capability and adaptability greatly above anything else in this price range.

What do you dislike most about this product?

Setup is a little clumsy, and there are so many different ways to set it that it might be difficult to figure out what works best for your specific needs. Although there are numerous instructions available, it might be difficult to find the exact tutorial that demonstrates my unique requirement for what I want to make.

What recommendations would you give to someone considering this product?

Watch a lot of YouTube videos on best practices for setting up your Clickup workplace. It's fantastic after you've set it up, but be sure to read all of the features and the various ways you may use it to best fit your needs. When setting up ClickUp, take the time to consider structure. Find a ScrumMaster or someone who is well-versed in JIRA.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

caroline B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

This is the best gift for project managers.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

High level of customization. ClickUp is affordable. The UI is simple and smooth. There are onboarding videos. The support offered is helpful and instant.

What is your favorite aspect of this product?

ClickUp allows us to create different views to track projects due every week. Integrates with email for notification/reminders. There are different spaces that can be used for multiple departments. There are plenty of pre-customized project templates. The Gannt charts. Kanban boards.

What do you dislike most about this product?

Some integrations do not work well. One cannot edit the sprint date once it is created. The learning curve is a bit steep.

What recommendations would you give to someone considering this product?

ClickUp is by far the best project management tool we have used. We use it for our project/task management and knowledge base. I love that it is able to assign and track work, for instance, time estimation, time logging, assigning to multiple people, subtasks for breaking down large tasks due dates and so much more. It goes further to provide multiple ways to view data from boards, list views, mind maps, and Gantt charts. highly recommend ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernand F.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best project management platform.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The platform combines multiple services, such as tools, templates, and alerts, into a single interface, allowing us to quickly manage equipment and track our operations. ClickUp allows us to measure time spent on every area of our job, making it easy to track and organize time spent on individual tasks, meetings, or huge projects. Our data is highly essential, and security is required. ClickUp provides an encrypted service for our data, which is quite advantageous.

What is your favorite aspect of this product?

Clickup provides a plethora of tools and settings to enable you organize your work and that of your coworkers in the most effective way for you. One of the most useful features is the built-in time tracking function, which provides numerous choices for inputting time spent on anything, including entering time directly, starting and pausing a timer, and selecting a range. Deadlines are a vital component of every project, and ClickUp comes equipped with tools such as deadline reminders and alarms. To make our work appear more appealing, we might offer our datasets in an advanced presentation style.

What do you dislike most about this product?

ClickUp does not have a reliable backup system. You can export all of your data in CSV format, however custom fields are not included. To do so, you must export the numerous lists you may have and somehow integrate the data. Vital information, such as tasks or internal folder IDs, is absent in some exports but present in others. If you wish to export time tracking logs, you must first construct a time tracking display widget and then decide whether or not to export it from there. Another critical problem is that several report and chart widgets do not accurately reflect the data behind them.

What recommendations would you give to someone considering this product?

I strongly suggest ClickUp for job management in all sectors or companies. It is a simple software that everyone can use without difficulty. In comparison to competing applications, the pricing is likewise relatively affordable. Finally, the best tip I can provide to anyone who wants to start using ClickUp is to avoid becoming overwhelmed by the number of options and modifications available. If you put in a little effort at initially, you'll become acclimated to it in no time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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