ClickUp Customer Reviews 2024

ClickUp

7.9 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

5% Negative

0% Neutral

95% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Client's Interest First

Feature Ratings

Average 87

Task Status

Task Categorization

List Tasks

Task Assignment

Task Prioritization

Add Notes

Due Dates

Add Attachments

Automated Workflow

Task Reporting

Drag and Drop Prioritization

Vendor Capability Ratings

Average 77

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.2

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Project Management - Enterprise

Score 8.9

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 7.9

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Liliane L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Colin J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Intuitive, great for all team types

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Cloud-based, removes self-hosting overhead

What is your favorite aspect of this product?

Usability and customizable.

What do you dislike most about this product?

Bit of a learning curve

What recommendations would you give to someone considering this product?

Get ProServ to help you set it up. Plan on at least a month for ProServ to get it set up right.

Pros

Continually Improving Product
Efficient Service
Effective Service
Inspires Innovation

Mauricio C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Simple And Modern task management app

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It has differents feautures to productivity

What is your favorite aspect of this product?

The IA is a good feature

What do you dislike most about this product?

The electron based app for desktop

What recommendations would you give to someone considering this product?

My recommendation would be he or she acquire the premium plan

Pros

Reliable
Inspires Innovation
Helps Innovate
Continually Improving Product

Cons

Less Performance Enhancing
Less Friendly Negotiation

ClickUp

What is ClickUp?

Company Details

Need Assistance?

ClickUp Ratings

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Automated Workflow Workflow based on events.

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

ClickUp Reviews

Liliane L.

Likeliness to Recommend

Pros

Colin J.

Intuitive, great for all team types

Likeliness to Recommend

Pros

Mauricio C.

Simple And Modern task management app

Likeliness to Recommend

Pros

Cons

Feature Ratings

Task Status

Task Categorization

List Tasks

Task Assignment

Task Prioritization

Add Notes

Due Dates

Add Attachments

Automated Workflow

Task Reporting

Drag and Drop Prioritization

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training