ClickMeeting Customer Reviews 2024

ClickMeeting

8.5 /10

What is ClickMeeting?

ClickMeeting is a browser-based platform for hosting webinars and training sessions. Since the platform is browser-based ClickMeeting works on all devices and operating systems. It also does not require software installation. Its user interface has all the tools necessary to make webinars engaging for attendees and cost-effective for organizers. It also allows users to customize the elements in order to create a personalized brand experience. ClickMeeting makes these tools available to organizations of all sizes, from one-person firms to multinational enterprises. T

Company Details

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ClickMeeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickMeeting.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickMeeting?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 92

Audio Conferencing Call in Bridge

Virtual Whiteboard

Audio Controls

Keyboard Mouse Control

Audio Conferencing VoIP

Instant Messaging

Screen Share

Facilitator Functions

Application Share

Video Conferencing

File Transfer

Vendor Capability Ratings

Average 90

Ease of IT Administration

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

ClickMeeting Reviews

Sirena F.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

A Must Have Web Conferencing GURU

Likeliness to Recommend

9 /10

What differentiates ClickMeeting from other similar products?

ClickMeeting offers HD video quality when conferencing even on a metered internet connection.

What is your favorite aspect of this product?

My favorite aspect is how ClickMeeting offers a freemium version that has nearly all tools on premium version.

What do you dislike most about this product?

Lack of enough tutorials on vendor website is one of the things that I dislike.

What recommendations would you give to someone considering this product?

It has never failed me to conduct video and audio conferences in one central location.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Kaityn A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Incredible and Excellent

Likeliness to Recommend

10 /10

What differentiates ClickMeeting from other similar products?

Our services are accessible at anytime always

What is your favorite aspect of this product?

Easy to use,install and accessible anywhere

What recommendations would you give to someone considering this product?

Product is excellent

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Eusden S.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Excellent Solution for Webinars

Likeliness to Recommend

9 /10

What differentiates ClickMeeting from other similar products?

With customizable visual,we effectively apply our branding to platform.

What is your favorite aspect of this product?

I always get detailed reports after every events.

What do you dislike most about this product?

Incapability to change background.

What recommendations would you give to someone considering this product?

You will be effectively connected to your clients.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ClickMeeting

What is ClickMeeting?

Company Details

Need Assistance?

ClickMeeting Ratings

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love ClickMeeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Video Conferencing Interactive video conferencing using a webcam

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ClickMeeting Reviews

Sirena F.

A Must Have Web Conferencing GURU

Likeliness to Recommend

Pros

Kaityn A.

Incredible and Excellent

Likeliness to Recommend

Pros

Eusden S.

Excellent Solution for Webinars

Likeliness to Recommend

Pros

Feature Ratings

Audio Conferencing Call in Bridge

Virtual Whiteboard

Audio Controls

Keyboard Mouse Control

Audio Conferencing VoIP

Instant Messaging

Screen Share

Facilitator Functions

Application Share

Video Conferencing

File Transfer

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support