What is ClickDimensions Marketing Platform?
ClickDimensions is an unified marketing, analytics and services platform in the market for organizations that use Dynamics. ClickDimensions re-defines how marketers work and attain results with the only unified marketing technology, analytics and services platform in the market – all made exclusively for and natively built within Dynamics.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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59 Likeliness to Recommend
3
Since last award
84 Plan to Renew
4
Since last award
66 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+24 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickDimensions Marketing Platform?
Cons
- Commodity Features
- Slower Product Innovation
- Leverages Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Asset Management
Customer Journey Modelling
Marketing Project Management
Mobile Marketing Management
Marketing Analytics
Social Media Marketing Management
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
ClickDimensions Marketing Platform Reviews
Robyn H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Easy to implement & use. Good price point.
Likeliness to Recommend
What differentiates ClickDimensions Marketing Platform from other similar products?
ClickDimensions is easy to use. With a drag and drop visual board, it's easy to set up automations. The price point is great for all size businesses. It doesn't have the full complexity of the enterprise platforms and lacks the partner ecosystem of larger platforms.
What is your favorite aspect of this product?
Ease of use. Ability to quickly deploy an email. Ability to quickly set up a flow.
What do you dislike most about this product?
Lacks the complicated logic.
What recommendations would you give to someone considering this product?
If you need a product that you can quickly implement and get up to speed (without specialized skills), this is a great product.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Respectful
Madison N.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great Features but Many Technical Issues
Likeliness to Recommend
What differentiates ClickDimensions Marketing Platform from other similar products?
Lots of features in terms of marketing automation and email customization products
What is your favorite aspect of this product?
Integrations with Microsoft Dynamics CRM
What do you dislike most about this product?
Experience my team had with technical issues going unresolved
What recommendations would you give to someone considering this product?
If you are a larger org and are looking to run high volume automation, there may be a better product to fit your needs.
Pros
- Includes Product Enhancements
- Unique Features
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Less Respectful
- Under Delivered
Viviane L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
Easy to use, but similar to lots of others
Likeliness to Recommend
What differentiates ClickDimensions Marketing Platform from other similar products?
Everything is integrated including automation. Some features not activated on our part (social media). Marketing list integration is fine too
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
very similar to other products on the market (mailchimp, sending blue etc) not possible to integrate video content or make fancy items no smal photo editing available design features could really be enhanced
What recommendations would you give to someone considering this product?
Check all the others If you need a fully integrated solution for instance with Dynamics 365 and no fancy features to design emailings, go ahead. Else there are other more efficient solutions on the market
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
Cons
- Slower Product Innovation
- Commodity Features
- Charges for Enhancements