What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Refactoring
Summarization & Explanation
IDE Integration
Multi-Language Support
Commenting
Unit Tests
Natural Language Generation
Bug Detection
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Claude Reviews
Prem D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
the free version is very generous.
Likeliness to Recommend
What differentiates Claude from other similar products?
the free version of claude is very powerful and has a large context window. it's a great way to experience the power of the tool without paying.
What is your favorite aspect of this product?
i like that the free version is available through a simple web interface. it's very easy to get started and you don't need to be a developer to use it.
What do you dislike most about this product?
the free version can be a bit slow or have usage limits during peak times.
What recommendations would you give to someone considering this product?
if you are looking for a powerful free chatbot, this is one of the best.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Continually Improving Product
Please tell us why you think this review should be flagged.
Prince G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
it's not as creative as chatgpt-4.
Likeliness to Recommend
What differentiates Claude from other similar products?
while the writing quality is very high, i find that it is not as creative or as good at brainstorming as some of the other models.
What is your favorite aspect of this product?
i do like that the answers it gives are very reliable and consistent. it doesn't go off on weird tangents as much as some other ais. it is very focused and on-topic.
What do you dislike most about this product?
if i am looking for a wild and crazy idea, i will usually use a different tool.
What recommendations would you give to someone considering this product?
it's a great tool for serious writing tasks, but less so for creative brainstorming.
Pros
- Caring
- Appreciates Incumbent Status
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
Arun G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
A new generation of ai assistants.
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude represents a new generation of ai assistants. It is a tool that is not only intelligent, but also helpful, harmless, and honest. It is a tool that is designed to be a true partner for humanity.
What is your favorite aspect of this product?
I love the mission of anthropic to build ai that is safe and beneficial for everyone.
What do you dislike most about this product?
It is still a very new technology, and it is still evolving.
What recommendations would you give to someone considering this product?
I highly recommend everyone to try claude. It will change the way you think about artificial intelligence.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Saves Time
Cons
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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