What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Refactoring
Summarization & Explanation
IDE Integration
Multi-Language Support
Commenting
Natural Language Generation
Unit Tests
Bug Detection
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Claude Reviews
Shreya S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
A Thoughtful AI That Boosts Productivity
Likeliness to Recommend
What differentiates Claude from other similar products?
So I am a developer and i feel the response are much better than chatgpt , it is more clear , understandable and gives answer that is more centric to the question asked . It is good in breaking down the complex questions
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
That this is really good if you are are developer and needs to solve complex problems that includes ideas , debugging
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
AKHIL K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Claude: Defining the Modern Intelligent Agent
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude excels at a wide range of tasks for me, from generating code to creating stories for my videos. With MCP, I can connect it to different tools and software, including my trading platform. It can easily analyze trading data from previous years and provide back testing results for specific stocks. On top of that, writing video scripts feels effortless with Claude, thanks to its ability to come up with engaging, impressive stories.
What is your favorite aspect of this product?
My favorite feature is the MCP (Model Context Protocol). It lets me connect Claude seamlessly to my external tools and software. In practice, it works like a personal manager: it can schedule meetings and directly read, write, and organize local files on my PC. I can also connect it to databases to query specific points from large datasets. Beyond these technical integrations, Claude also excels at creative writing, and it drastically reduces my development time by generating complex code in minutes.
What do you dislike most about this product?
What I dislike most is that it can’t generate videos or images, since the tool is strictly limited to text-based output. On top of that, the server is sometimes unavailable during periods of heavy usage, which can be frustrating when I need it. I also feel the subscription price is on the higher side for what it offers.
What recommendations would you give to someone considering this product?
I highly recommend Claude to developers and writers who need strong coding logic and integrations (like MCP). If you don’t need to create images or videos and your priority is strictly a text-based model, then Claude is a solid choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
Claude is very amazing it made life coding life ea
Likeliness to Recommend
What differentiates Claude from other similar products?
Code generation and debugging better then any platform
What is your favorite aspect of this product?
It's understand my point of view when I try to explain bug what I am facing
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Anyone who want to debug ,generate and understand code better can use claude
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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