What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Client Friendly Policies
- Effective Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Virtual Whiteboard
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Screen Share
Application Share
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Aasif Shafi A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Awesome Tool for communication
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber enables us to communicate with our colleagues directly from our laptop, phone or desktop with out any hindrance.
What is your favorite aspect of this product?
The quick call connectivity and easy user interafce.
What do you dislike most about this product?
The stability must be improved as most of the times application got hanged and then at that we need to restart the application.
What recommendations would you give to someone considering this product?
One of the better Communication tool that every organization should consider because of the various number of features that it offers.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
shubham s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Increases efficiency and production.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
I'm delighted we chose Cisco Jabber even though I did not. Zoom is the only other communication platform we utilise that is comparable to Cisco Jabber, and as many people are aware, the two have significant distinctions. Except for when we're speaking with people outside of our organization, Cisco Jabber allows us to do away with the majority of the requirement for Zoom.
What is your favorite aspect of this product?
I can make and take phone calls while in my workplace utilising my computer, my desk phone, and my office number. I can make and take phone calls using my office number while working remotely from my computer. The people I'm working with are aware of where I do my work.
What do you dislike most about this product?
More features needs to be introduced in video conferencing.
What recommendations would you give to someone considering this product?
Working from home has never been easier thanks to Cisco Jabber. Using the chat feature to communicate with the staff was more effective. We were able to utilise our laptops to make calls while corresponding with people outside of our company, saving us from having to use our mobile phones. Without Cisco Jabber, I'm not sure how working from home would have gone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shanique G.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Great VOIP Software
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber has a user friendly interface and is very easy to set up. There are various features with the updated modes that facilitate the users and provide vast configurations for various platforms. Jabber is a great too that provides provided group chat, screen sharing , desktop sharing , screen capture , video conferencing and standard chat functionality.
What is your favorite aspect of this product?
I like that Cisco Jabber is available on all platform and that it integrates well with Avaya. I like that it can be integrated into Microsoft which makes it easy to call contacts from your Microsoft contacts. I must say that I like the status setting in Cisco Jabber, You can easily change the status to away, available or busy or there is an option to customize the status also, which makes it a very personalized experience. Overall, the application is best for connecting with people and working together in a professional way.
What do you dislike most about this product?
The only issue I have with Cisco Jabber is that the features are different on each platform
What recommendations would you give to someone considering this product?
I am currently employed at a telecommunication centre and Cisco Jabber is used as a single source for all chats and communications we have with our colleagues. Cisco Jabber is simple to use and a good communication tool which allows the members of the team with effortless collaboration. Call forwarding is one of the resilient options for effective communication with your team, all your chats and calls are encrypted, making enterprises choose jabber as the communication platform without any hassles.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Includes Product Enhancements