What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Client Friendly Policies
- Effective Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Virtual Whiteboard
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Screen Share
Application Share
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Susan D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Helps you collaborate anywhere through any device
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It is completely viable with all cisco frameworks, and you can utilize it inside Cisco Call Manager and other Cisco items. Our workers get calls through Jabber, and they use it for particularly video calls. Jabber Video utility is used by our employees and clients. It is viable with Microsoft Outlook, and its quality is reliable for sharing with other people. Likewise, you can make your client's directory. One drawback is integration lagging which causes all connection processes to slow down.
What is your favorite aspect of this product?
Enable representatives to cooperate productively from any place by uniting together, texting (IM), sound, video and web calling and meetings, and visual voice mail from any of your work devices. Cisco conveys purpose-based systems administration across the branch, WAN, and cloud. Cisco provides end-to-end security, with mechanization, and examination with grant-winning administrations and backing.
What do you dislike most about this product?
Elements like dynamic index might be complicated. Assuming there is one more IM in your organization, lagging might develop across channels. The theme is very rigid with not many customization options available. Video gathering among jabber and other seller item needs costly center gadgets and complex integrations. To have full joining with AD, it needs to compose an excessive number of XML codes, with no template option available for integration.
What recommendations would you give to someone considering this product?
The search option that is not available is massaging due to which some important chats are misplaced. The file-sharing option is also very poor with a lot of formats are not supported by the system. Jabber frequently resets and stalls out, which makes it a piece slacking during the utilization and need to delay until it gets reset to utilize the application, which for the most part takes critical time
Pros
- Efficient Service
- Caring
- Fair
- Over Delivered
Raburu W.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A Multi-purpose Web Conferencing Solution
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Besides being the best web conferencing software, Cisco Jabber also makes business collaboration and communication easy thanks to features such as screen sharing, instant business messaging and among others
What is your favorite aspect of this product?
I like the ease of setting up web meetings and the easy controls. The software makes business collaboration easy There is better communication thanks to features such as business instant messaging
What do you dislike most about this product?
Cisco Jabber has been all good and no complaints
What recommendations would you give to someone considering this product?
For web conferencing and effective business communication, I recommend Cisco Jabber.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Eric S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Business communication tool that is safe
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
While we were recording genuine Cisco IP equipment, we needed a virtual appliance at pandemic conditions. While using Cisco Jabber, we can keep producing voice messages of our personnel's phones using a range less recording strategy.
What is your favorite aspect of this product?
Cisco Jabber interactions are private, giving it an effective tool for cooperation. The company's simple and easy-to-use structure makes it easy for newcomers to learn and needs little time towards becoming accustomed with the software for seamless talks. Perhaps one of the most effective options is to redirect Jabber calls to a personal cell phone number.
What do you dislike most about this product?
Jabber regularly updates and gets stuck, leading it to slow and then having to wait for that to be updated prior using the application, which takes ages. The Jabber sign on the computer is persistent, and it periodically interacts with our activities on the screen, resulting in delay.
What recommendations would you give to someone considering this product?
Cisco Jabber is one of Cisco's high-quality services. It is simple to incorporate into a company environment, and Cisco's support team has been well-educated and effective of giving essential help.
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful