ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.8 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
3% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 81

Summarization & Explanation

86

Multi-Language Support

84

Natural Language Generation

83

Code Completion

83

Commenting

82

Refactoring

79

Bug Detection

79

Unit Tests

78

IDE Integration

77

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

84

Business Value Created

84

Quality of Features

83

Breadth of Features

83

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

78

Vendor Support

76

ChatGPT Reviews

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Creating Content of the Future : Chat Gpt

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Saves Time
  • Fair
  • Helps Innovate

Luis Felipe C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Very easy to use, it can be your assistant

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What is your favorite aspect of this product?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What do you dislike most about this product?

I have nothing to complain.

What recommendations would you give to someone considering this product?

Use chatgpt now, it has a lot of interesting things to do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Archana V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

ChatGPT can help anyone grow better together.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It can translate language so accurately as human and it is untouchable in summarising complex topics. Where others can't compete with it.

What is your favorite aspect of this product?

I wonder all the time when ever I work with ChatGpt cause it's knowledge is so vast and I got helped by this in many creative ideas which increases my productivity is well.

What do you dislike most about this product?

It has some limitation therefore we can't use it in the replacement of human and it is also has the lack of emotion.

What recommendations would you give to someone considering this product?

As a student I fall in many problems while studying but ChatGPT helps me all the time. I must recommend it for every student.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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