ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

Filter By

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Emmanuel O.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Chatgpt Effectiveness in AI

Likeliness to Recommend

7 /10

What differentiates ChatGPT from other similar products?

It fast and reliable

What is your favorite aspect of this product?

The effectiveness

What do you dislike most about this product?

The lacking features

What recommendations would you give to someone considering this product?

It's a nice product

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Purvi s.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Saves Time and helps like a Bestfriend

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It has breadth of features and gives multiple responses too Quickly gives Response Uniqueness and accurate answers

What is your favorite aspect of this product?

Helps in writing the document and code and creates and performs each task whichever said to him also we have our integrated our product system with it so it also helps in working seamlessly easily analyze the data and gives the performance insights too.

What do you dislike most about this product?

Its quite bit expensive

What recommendations would you give to someone considering this product?

That we can easily integrate it with our app and the work we do on other applications as an extension

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Generous Negotitation

Nishad P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

ChatGPT - A First Genuine Info AI

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

1. Legitimate Information 2. Understand Each Words Context of Search in Depth 3. Source of Formal & In Formal Examples 4. Language Understanding 5. Maintain Ethics & Safety 6. Fine-Tunning of Contents

What is your favorite aspect of this product?

1. Detailed Explanation 2. Formal & In Formal Examples 3. Multi Language

What do you dislike most about this product?

1. Overuse of some words repeatedly 2. Can't Process Visual or Real-Time Information 3. Occasional Misinterpretation of Tone or Humor:

What recommendations would you give to someone considering this product?

If you're new to AI, ChatGPT is a great place to start. It's easy to use and designed for beginners. ChatGPT also provides safe and reliable content, making it a responsible choice. As you get more familiar, it can help you learn and explore more advanced AI tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular ChatGPT Comparisons