ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Multi-Language Support

83

Natural Language Generation

83

Commenting

81

Refactoring

79

Bug Detection

78

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

75

ChatGPT Reviews

Samuel O.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A very fantastic product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Its AI is more refined and accurate than others.

What is your favorite aspect of this product?

The fact that I can confidently use it as a writing and coding assistant

What do you dislike most about this product?

The more task or more complex the prompt seems the stupider it gets

What recommendations would you give to someone considering this product?

I'd suggest you get this product immediately

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Celia Mary A.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Effective, easy to use product..

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is more effective, user friendly, regains the previous content.

What is your favorite aspect of this product?

It is easy to use.

What do you dislike most about this product?

Don't have any dislike so far.

What recommendations would you give to someone considering this product?

It mitigates the time spent on unproductive internet searches.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandeep S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic Website and easy to use

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Features, reliability, unique response, correct implementation, right code, multilingual and many more features.

What is your favorite aspect of this product?

Unique response and formative result which is my favorite part

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Go with this product it is amazing and it will surely increase your productivity and your thinking process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First

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