What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceChatGPT Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ChatGPT.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Content Summarization
Translation
Data Analysis
Content Editor
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Favour A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2025
ChatGPT; My Go-To Tool for Refining Ideas.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The difference between ChatGPT and similar products is the simple page layout. It looks like a normal messaging page which most people are used to, so that request can be made and solutions retrieved easily. It is different from other software because it feels like you're talking to a real person. Unlike traditional programs ChatGPT understands context, generates natural responses, and helps with everything from answering questions to writing and generating ideas.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is the writing and refining of content aspect.
What do you dislike most about this product?
I don't like the Ai image generation aspect which I can't use. It's a vital part of what I do as an artist, and ChatGPT is limited in that area.
What recommendations would you give to someone considering this product?
I highly recommend ChatGPT, and I'd tell whoever it is, that ChatGPT is the best solution for creatives who need to refine their ideas, and put out content continuously.
Pros
- Effective Service
- Acts with Integrity
- Continually Improving Product
- Enables Productivity
Cons
- Less Caring
- Less Fair
- Less Generous
Please tell us why you think this review should be flagged.
Faramade Gloria O.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
It is a very unique, versatile and interesting AI
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is constantly improving and has a wide range of features. You can generate images, use it for ideation and brainstorming
What is your favorite aspect of this product?
Uploading photos is now possible and you can also use it to brainstorm and get ideas and even get media generated for you
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
If you are looking for an all round AI tool to help you in anything, Chatgpt is perfect for you.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Adedotun A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
ChatGPT delivers, but more is needed
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
What makes ChatGPT different from other AI assistants is how flexible and natural it feels. Instead of giving basic, pre-set answers, it can have real conversations, adapt to different tones, and tackle a wide range of tasks from writing and brainstorming to explaining tricky topics and even coding. It’s like having a helpful, all-in-one assistant that keeps getting smarter over time.
What is your favorite aspect of this product?
My favorite thing about ChatGPT is its versatility, it can adapt to almost any task or conversation style. Whether you need help brainstorming ideas, analyzing data, writing content, coding, or even simplifying complex topics, it adjusts to match the context. It’s like having a creative partner, research assistant, and problem-solver all rolled into one and it learns from the conversation to keep things flowing naturally.
What do you dislike most about this product?
What ChatGPT lacks most is collaborative work, interactivity, and content creation tools. There’s no real-time teamwork feature, which would be powerful for group brainstorming. Plus, while it can analyze data, it can’t build interactive dashboards to explore insights dynamically. Video generation is another gap — I can script and suggest visuals, but creating full videos still requires other tools. Adding these features would make ChatGPT an all-in-one powerhouse for both analysis and content creation.
What recommendations would you give to someone considering this product?
If you’re considering ChatGPT, I’d recommend first thinking about how you plan to use it. For content creation, brainstorming, writing, coding, or data analysis, it’s an incredibly versatile tool — but be ready to guide it with clear prompts to get the best results. If you need real-time collaboration or interactive dashboards, you might need to pair it with other tools for now. Also, explore different plans — the Pro version offers faster responses and access to the latest models, which can be worth it for heavier use. Lastly, don’t be afraid to experiment.
Pros
- Helps Innovate
- Trustworthy
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.