Ceridian Dayforce Customer Reviews 2023

What is Ceridian Dayforce?

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Ceridian Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Ceridian Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ceridian Dayforce.

86 Likeliness to Recommend

Down 1
Since last award

96 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ceridian Dayforce?

5% Negative

18% Neutral

77% Positive

Pros

Security Protects
Enables Productivity
Respectful
Reliable

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 83

Direct Deposit

88

Time and Attendance

85

Tax Form Preparation

84

Self Service Portal

83

HR Systems Interface

82

Compensation Management

81

Taxation Deduction

80

Benefits Calculation

79

Accounting Systems Interface

78

Vacation and Leave Tracking

78

Retirement Plan Tracking

77

Vendor Capability Ratings

Average 75

Business Value Created

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

77

Quality of Features

73

Breadth of Features

72

Usability and Intuitiveness

71

Ease of Data Integration

65

Ease of Implementation

65

Vendor Support

61

Availability and Quality of Training

60

Ease of Customization

60

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

View Ceridian Dayforce in this category (opens in a new tab)

Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.2

View Ceridian Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.0

View Ceridian Dayforce in this category (opens in a new tab)

Ceridian Dayforce Reviews

Kellene C.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Ok to Use

Likeliness to Recommend

8 / 10

What differentiates Ceridian Dayforce from other similar products?

It is for larger companies and if you want a lot more product implementation for your employees

What is your favorite aspect of this product?

I like that the payroll process is easy to follow

What do you dislike most about this product?

Sometimes the customer service representative is not as helpful.

What recommendations would you give to someone considering this product?

It is for companies that over 1000 employees and it is the best platform for large businesses.

Pros

Enables Productivity
Unique Features
Caring
Generous Negotitation

Josh M.

Role: Human Resources
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Customizable, solutions based

Likeliness to Recommend

10 / 10

What differentiates Ceridian Dayforce from other similar products?

Ceridian as a company likes to hear from client administrators and end-users in order to better the product.

What is your favorite aspect of this product?

The level of customization that an organization can have is immeasurable.

What do you dislike most about this product?

There can be a bit of latency on occasion.

What recommendations would you give to someone considering this product?

Ensure that you have an understanding of your business case and ROI expectations.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Role: Human Resources
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2023

Very intuitive system, and very easy for end users

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Effective Service

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Ceridian Dayforce

Ceridian Dayforce

What is Ceridian Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Gold Medalist

Ceridian Dayforce Ratings

86 Likeliness to Recommend

Down 1Since last award

96 Plan to Renew

Up 1Since last award

77 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+69 Net Emotional Footprint

How much do users love Ceridian Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Ceridian Dayforce Reviews

Kellene C.

Ok to Use

Likeliness to Recommend

Pros

Josh M.

Customizable, solutions based

Likeliness to Recommend

Pros

Very intuitive system, and very easy for end users

Likeliness to Recommend

Pros

Cons

Most Popular Ceridian Dayforce Comparisons

isolved People Cloud

ADP Workforce Now

Workday Human Capital Management

UKG Pro

Paycom

Intuit QuickBooks

Down 1
Since last award

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Direct Deposit

Time and Attendance

Tax Form Preparation

Self Service Portal

HR Systems Interface

Compensation Management

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization