BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

7.2 /10
Category
BrightEdge
7.2 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

80 Likeliness to Recommend

1
Since last award

82 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
16% Neutral
76% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 78

Alerts

83

Content Optimization

81

Keyword Research

81

Competition Analysis

80

Rank Tracking

80

Analytics and Reporting

78

On-Page Tracker/Optimization

78

Auditing

71

Local SEO

71

Backlink Tools

71

Vendor Capability Ratings

Average 76

Vendor Support

86

Availability and Quality of Training

82

Quality of Features

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Business Value Created

76

Ease of IT Administration

76

Ease of Implementation

75

Ease of Data Integration

74

Ease of Customization

72

Usability and Intuitiveness

67

BrightEdge Reviews

Kari P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, helpful,customer service was annoying

Likeliness to Recommend

8 /10

What differentiates BrightEdge from other similar products?

I haven't used similar products so I don't know. It is more helpful than conducting SEO audits on your own though.

What is your favorite aspect of this product?

I like how easy it is to go in and updated web pages to meet SEO standards. The SEO rules are simple and they tell you exactly what you need to update to improve SEO.

What do you dislike most about this product?

The customer care team was annoying. My account manager insisted on two calls a month and wouldn't let me cancel even if we had nothing to discuss. He wasted my time.

What recommendations would you give to someone considering this product?

Schedule a couple of calls in the beginning and then ask to only have calls as needed with your rep.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Wastes Time
  • Less Efficient Service
  • Less Effective Service

Frederico C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, but price quality rather disappoints.

Likeliness to Recommend

6 /10

What differentiates BrightEdge from other similar products?

User interface and its keyword research were a step above quite a few of the competitors.

What is your favorite aspect of this product?

Customer support was always available to help, but that comes at a hefty price tag. Keyword research helped achieve many content ideas.

What do you dislike most about this product?

For a very small fraction portion of the price paid you can use several other platforms that will allow you to get the job done in terms of content, while being much more productive with technical audits and what not.

What recommendations would you give to someone considering this product?

Give the trial a run, but you'd be much better off with something like SEMrush.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Generous
  • Charges for Enhancements

Peter G.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Robust tool, but very user-friendly

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

More features, automation and tools. Also, more integration.

What is your favorite aspect of this product?

Rank Updates! Competitor Research.

What do you dislike most about this product?

Only updates weekly on certain parameters...

What recommendations would you give to someone considering this product?

Have a clear plan as to who will manage - and then stay off their back. Takes time to get acclimated...

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

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